The Software Technical Support Specialist II provides advanced customer support for complex software issues, managing cases via Microsoft Dynamics CRM, and ensuring efficient resolution. Primary responsibilities include documentation, collaborating with team members, creating knowledge base articles, and maintaining strong customer relationships while continuously improving product knowledge and service quality.

The Senior .NET Software Engineer is responsible for designing and developing enterprise-class software applications, mentoring team members, coding based on requirements, debugging, testing, deploying applications, and improving existing ones. They will work collaboratively, ensuring adherence to best practices and technical specifications, while also preparing technical documents and assisting in training new developers.

The Accounting Customer Projects Specialist II supports customer on-boarding and existing projects by establishing implementation schedules, maintaining project documentation, and providing customer training and support. They work with various teams to ensure timely project completion, address customer queries, and keep track of performance metrics.