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Lead inbound warehouse operations including receiving, unloading, sorting, put-away and WMS data entry. Supervise and train staff, ensure inventory accuracy, enforce safety, optimize workflows, coordinate with procurement and outbound teams, produce daily performance reports, and implement continuous improvements.

Manage and grow relationships with 3P sellers on Joybuy; onboard new sellers, analyze performance data, identify growth opportunities, coordinate cross-functional solutions, and meet account growth targets.

Lead and improve seller and customer support for a two-sided marketplace. Own Voice of Seller (VoS) program, analyze NPS/CSAT and support data, partner with Product on feature requests, oversee marketplace support operations, and implement automation and self-service to scale processes.

Drive enterprise sales by acquiring and managing Fortune 500, state-owned, and large clients. Negotiate and finalize contracts, design and execute sales/service plans, identify opportunities, lead client operations, optimize processes, gather market feedback, coordinate cross-functional support, manage receivables, and deliver after-sales service to deepen relationships and improve customer experience.

Manage and grow key logistics accounts to meet sales targets; develop account strategies and identify expansion opportunities; act as primary client contact ensuring satisfaction; collaborate with operations and customer service to deliver tailored logistics solutions; perform market and competitor analysis; prepare proposals, quotations, and presentations.

Lead end-to-end BNPL product and operations for Europe: set product strategy and roadmap, drive user and merchant acquisition, build local operations and risk/compliance frameworks, integrate with JD ecosystem, manage team and cross‑functional launches, and ensure regulatory compliance while scaling business metrics.

Drive revenue growth by developing and executing strategic sales plans for warehousing, distribution, and 3PL services. Identify and engage prospects, build client relationships, prepare proposals, negotiate contracts, collaborate with operations to fulfill requirements, maintain CRM records, and represent the company at industry events.

Lead and optimize settlement and accounting processes by designing financial policies, governance, and controls. Manage and develop the settlement team, provide technical support and training, ensure compliance and risk mitigation, and drive finance-system, process, and automation projects across functions to support sustainable business growth.

Develop and execute strategic sales plans for logistics and 3PL services; identify and engage customers, build client relationships, prepare proposals, negotiate contracts, coordinate with operations, maintain CRM records, and represent the company at industry events to drive revenue growth.

No role-specific responsibilities were provided in the supplied description; only company and global business overview are included.