Account Manager Lead - UK Marketplace

Posted Yesterday
Be an Early Applicant
London, England, GBR
In-Office
Senior level
Artificial Intelligence • Big Data • Computer Vision • Robotics • Virtual Reality
The Role
Manage and grow relationships with 3P sellers on Joybuy; onboard new sellers, analyze performance data, identify growth opportunities, coordinate cross-functional solutions, and meet account growth targets.
Summary Generated by Built In

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Summary:

Develop, maintain, and optimize relationships with 3P sellers aligned with Joybuy’s marketplace strategy. You will have an opportunity to influence the evolution of the e-commerce sector within a high-performance, inclusive environment. As a key part of our team, you’ll dive into the fast-paced world of online retail to help our sellers grow and succeed. This isn’t just a job—it’s a chance to build strong professional relationships and help shape the future of e-commerce. You’ll use your skills to scale businesses and make a real impact, all while expanding your own career and expertise in a supportive, collaborative environment.

What You'll Do:

  • Look for new businesses and guide them through the entire process of setting up their shop.
  • Work closely with everyone from big, well-known brands to small, creative businesses to keep them successful.
  • Help sellers use tools and services to grow their business across different product categories.
  • Look at market trends and internal numbers to spot new ways for sellers to improve.
  • Team up with different departments to create solutions that are good for both sellers and customers.
  • Stay on track to meet your goals for managing and growing seller accounts.
  • Keep up with what’s happening in your product area to understand customers and the competition.
  • Pass on what you learn from sellers to the internal teams to help make the marketplace better for everyone.

About You:

  • Experience in account management and sales
  • Experience in building long-term B2B partnerships
  • Strong understanding of UK marketplace and sellers
  • Comfortable analysing complex data and providing actionable recommendations.
  • Structured, performance-oriented, and able to collaborate effectively with diverse stakeholders, including international teams.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.

Skills Required

  • Experience in account management and sales
  • Experience in building long-term B2B partnerships
  • Strong understanding of UK marketplace and sellers
  • Comfortable analysing complex data and providing actionable recommendations
  • Structured, performance-oriented, and able to collaborate with diverse stakeholders including international teams
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Beijing
28,380 Employees
Year Founded: 1998

What We Do

JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue. With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers. To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world. By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more. Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.

Similar Jobs

Mastercard Logo Mastercard

Senior Technician, Enterprise Operations

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Hybrid
North Yorkshire, Ryedale District, North Yorkshire, England, GBR
38800 Employees

Mastercard Logo Mastercard

Operations Specialist

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Hybrid
North Yorkshire, Ryedale District, North Yorkshire, England, GBR
38800 Employees

Mastercard Logo Mastercard

Senior Representative, Contact Center

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Hybrid
North Yorkshire, Ryedale District, North Yorkshire, England, GBR
38800 Employees

Mastercard Logo Mastercard

Senior Platform Engineer

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Hybrid
North Yorkshire, Ryedale District, North Yorkshire, England, GBR
38800 Employees

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
LTX Thumbnail
Robotics • Conversational AI • Generative AI
Jerusalem, Israel
300 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account