Top Tech Jobs & Startup Jobs

Lead advanced business analysis and complex IT projects: elicit and document requirements, design functional/technical specs, oversee testing and UAT, manage deployments, perform gap and feasibility analyses, and maintain stakeholder communication and project documentation to ensure solutions meet business goals.

Remote inside sales role selling personal lines (auto, homeowners) to AAA members via outbound calls and online channels. Responsibilities include quoting, compliance with underwriting, CRM recordkeeping, processing payments, collaborating with underwriting/QA, and developing referrals and member relationships. Paid training, licensing support, and progression toward life insurance referrals are provided.

Lead and coach field insurance sales agents across multiple branches to meet sales targets. Monitor and analyze sales data, conduct coaching and branch visits, manage scheduling and performance issues, partner with recruiting and training for hiring/onboarding, ensure compliance with insurance processes, handle escalations, and maintain strong customer and stakeholder relationships.

Lead and coach a regional team of field insurance sales agents to achieve sales targets. Monitor and analyze sales data, run daily huddles, conduct branch visits, oversee scheduling and timesheets, partner on hiring and onboarding, handle performance and employee relations, ensure policy and underwriting compliance, resolve customer escalations, and collaborate with stakeholders to minimize errors and improve sales processes.

Lead and coach field insurance sales agents across multiple branches to meet sales targets. Monitor sales data, conduct branch visits, manage schedules and performance, partner with hiring and training teams, ensure policy and underwriting compliance, handle escalations, and maintain strong member service and product knowledge.

Lead and coach a remote/hybrid team of insurance sales agents and customer service reps to meet sales and operational goals. Monitor sales and queue metrics, conduct call monitoring, provide coaching and training, handle escalations and complex underwriting issues, partner with QA and underwriters, and ensure compliance with policies, regulatory changes, and AAA Five Diamond service standards.

Analyze business processes, elicit and document requirements, produce functional/technical specifications, support design and testing (UAT), assist implementation and data migration, provide post-implementation support, perform gap and feasibility analyses, and create reports, documentation, and stakeholder communications to align IT solutions with business objectives.

Provide administrative support to Field Consultants and Management, generate and qualify leads, conduct outbound calls to prospective tow and road service businesses, document activity, support marketing campaigns, and participate in team meetings and training.

Design, build and maintain conversational voice and chat bots (IVR, virtual assistants) using Conversation AI (preferably Dialogflow/CCAI). Create dialog flows, call-summary and agent-assist features, integrate SOAP/REST services, JavaScript/JSON processing, monitor performance, troubleshoot, and improve conversational standards and testing. Collaborate cross-functionally and respond to after-hours rotational service calls.

Lead and coach a remote insurance sales team to meet sales targets. Oversee hiring, onboarding, scheduling, performance management, call monitoring, and compliance. Analyze sales data, drive improvements, resolve escalations, coordinate with underwriting/QA, and maintain product and regulatory knowledge to minimize risk and maximize cross-selling.