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The System Design Engineer will design and configure audio-visual systems, collaborate with sales and project teams, and manage technical documentation and quality processes.

Own the design, configuration, validation, deployment, and live operation of vision systems for outside broadcast trucks and flypacks. Lead SMPTE ST 2110 and hybrid SDI/IP implementations, including PTP timing, multicast, redundancy, network switching, control systems, and system integration. Provide technical leadership during live broadcasts, troubleshoot faults under pressure, maintain engineering documentation, uphold standards, mentor engineers, and drive improvements in reliability and workflows.

Manage the full credit control cycle: invoice creation, collections, payment processing, account reconciliation, and debtor ledger ownership. Produce weekly and monthly reporting for 60+ debtors, provide cash forecasting and actuals, and prepare rebates/commission accrual reports. Support internal teams and maintain accurate financial records while improving cash flow and building customer relationships.

The Engineer In Charge oversees the technical operations of remote productions, supervises crew, coordinates equipment maintenance, and ensures customer satisfaction during events.

Lead strategic sales for Global Connected Solutions accounts, expand relationships, identify and close new revenue opportunities, manage pipeline and forecasting, drive commercial negotiations and renewals, coordinate cross-functional teams to ensure successful delivery and post-sale expansion.

Lead deployment, configuration, and live operation of vision and broadcast network systems across OB trucks, flypacks and remote production. Own camera, CCU, mixers, routers, multiviewers, SMPTE ST2110/IP workflows and multicast/PTP networks. Diagnose faults under pressure, support upgrades, mentor engineers, maintain standards, and contribute to technology strategy and documentation.

Lead AV systems integration projects from award to handover, managing scope, budget, schedule, contracts, documentation, risks, on-site delivery, commissioning and client sign-off while coordinating engineering, procurement, installation and service teams.

Support payroll department by entering new hires and employee changes, reviewing timesheets, reconciling discrepancies, processing US/UK/Canada payroll, managing deductions and garnishments, preparing reports, and resolving employee payroll and expense issues.

Join the 24/7 NOC shift team to monitor and control teleport operations, ensure audio/video signal integrity, respond to alarms and incidents, coordinate transmission services, perform routine testing and maintenance, operate routing and vision/sound equipment, and liaise with engineers, customers and third-party providers.

Lead post-sale relationships for major media and streaming accounts, coordinate cross-functional teams, drive onboarding and service delivery, create account plans and escalation paths, manage issue resolution and renewals, and act as the internal voice of the client.