Top Tech Jobs & Startup Jobs

Leads business and technical analysis for software engineering Scrum teams, including requirements, process flows, user stories, acceptance criteria, backlog quality, SDLC delivery, production support, incident triage, vendor coordination, governance, and continuous improvement. Partners with product owners, engineers, QA, stakeholders, and vendors while mentoring junior analysts and participating in on-call support.

Supports risk-based internal audits, branch audits, and compliance reviews under supervision. Documents processes, performs walkthroughs, evaluates internal controls, executes testing, analyzes results, prepares workpapers and draft reports, communicates findings and recommendations, monitors regulatory requirements, and conducts follow-up procedures to verify remediation of identified risks.

Leads the Systems and Controls Specialist team within Audit Services, overseeing audit planning, risk and control reviews, deliverables, budgets, reporting, and regulatory compliance. Advises leadership on control design, analytics, automation, fraud investigations, and process improvement. Manages advisory teams, external specialists, and stakeholder relationships while preparing reports for the Audit and Compliance Committee and supporting staff development.

Provides high-level administrative support to HR vice presidents and the Chief People Officer’s executive assistant. Responsibilities include calendar and meeting coordination, travel and expense reporting, invoice processing, budget tracking, purchasing, document and presentation preparation, Excel tracking, event planning, confidential communication, deadline follow-up, process improvement, and cross-functional project support.

Supports Card Operations leadership by managing projects, product enhancements, system and report improvements, promotions, vendor relationships, and compliance initiatives. Develops project plans, schedules, estimates, status reports, and recommendations; coordinates with IT, vendors, processors, and internal stakeholders. Performs card-system administration, user access management, testing, procedure updates, reporting, RFP support, and project tracking. Requires strong analytical, communication, process improvement, and project management skills in a card services environment.

Translates business needs into enterprise software solutions, manages requirements and SDLC documentation, creates Agile user stories, supports product backlogs, and assists with implementations. Provides Tier 2 application support, troubleshoots incidents, manages configurations and upgrades, coordinates with vendors and technical teams, documents processes, and participates in on-call support.

Leads the Service Operations project portfolio, overseeing project delivery, prioritization, governance, resource capacity, risk management, and reporting. Manages and develops Project Managers, directly oversees strategic initiatives, and partners with business leaders to align projects with organizational priorities. Drives delivery maturity, continuous improvement, adoption of portfolio management practices, change management, and compliance with credit union regulations.

Leads strategy, roadmap development, lifecycle management, launch, and optimization for deposit and payment products. Uses market research, member insights, competitive intelligence, and performance metrics to identify growth opportunities and enhancements. Collaborates with IT, finance, risk, marketing, operations, vendors, and other stakeholders to deliver product initiatives. Ensures regulatory compliance, manages requirements and disclosures, supports pricing decisions, and oversees systems integrations.

Leads moderate- to high-complexity initiatives, coordinating business and technical teams to deliver strategic value. Responsibilities include project planning, stakeholder communication, change management, risk and dependency resolution, business analysis, prioritization, and team leadership. The role consults with executives and partners, develops communication and organizational change plans, tracks measurable outcomes, resolves conflicts, and promotes collaboration across distributed teams. It also requires understanding credit union compliance, including bank secrecy and anti-money laundering regulations.

Provides advanced desktop and help desk support across workstations, mobile devices, peripherals, ATMs, digital signage, printers, and networking equipment. Responsibilities include troubleshooting Windows, hardware, applications, and connectivity issues; managing remote access and mobile devices; deploying software; supporting ATM technology; resolving service tickets; assisting with technology implementations and upgrades; and mentoring help desk staff. Requires basic scripting knowledge and adherence to security and credit union compliance requirements.