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Manage and grow rental revenue and market share across Fortune 100/500 accounts in the Northeast by developing customized domestic and global mobility solutions. Execute proactive sales strategies, negotiate renewals, identify cross-selling opportunities, build partner relationships, and collaborate with internal teams. Use CRM and reporting tools to manage account processes, projects, and performance to drive revenue, profitability, and market share growth.

Lead frontline customer operations to drive revenue, ensure customer satisfaction, and optimize efficiency. Manage staff performance, recruit as needed, enforce standards of work, resolve customer issues, communicate updates to leadership, and support budgets, safety, and vendor relations.

Trainee role supporting branch performance across sales, customer service, fleet logistics, operations, finance, and leadership development. Learn day-to-day store operations, assist with vehicle and facility care, support reporting and deal completion, and prepare for promotion to Branch Manager.

Serve as Hertz liaison and single point of contact for fleet partners. Manage accounts, support fleet account managers and new-hire trainings, assist through rental lifecycle from reservation to invoice, develop process improvements, and communicate with VP/C-level stakeholders to grow revenue and market share.

Lead front-line customer operations to drive revenue, service quality, and employee performance. Manage daily processes, resolve customer issues, coach and evaluate staff, recruit as needed, enforce standards of work, support productivity improvements, communicate updates to management, and uphold safety, budgets, and vendor relations.

Lead daily onsite customer-facing operations for a car rental location, managing frontline staff, driving revenue and customer satisfaction, handling budgets and vendor relationships, recruiting and evaluating employees, resolving customer issues, and ensuring operational compliance and safety.

Support the Strategic Partnerships team with partner-facing materials, reporting, event/tradeshow logistics, administrative processes, record maintenance, stakeholder liaison, onboarding, and special projects while handling confidential and executive-level communications with discretion.

Manage location performance while learning sales, customer service, fleet logistics, operations, finance, and leadership tasks. Support daily branch operations, vehicle/facility care, reporting, and prepare for promotion to Branch Manager through structured training and hands-on coaching.

Participate in a rotational Manager-in-Training program covering sales, operations, customer service, finance, fleet management, and people management. Support location sales goals, ensure customer service excellence, and progress toward Branch Manager promotion within 12–18 months.

Provide risk‑based, pragmatic legal counsel on global franchise matters: draft and negotiate franchise and licensing agreements, prepare disclosure documents, advise on franchise law, support compliance programs, resolve pre‑litigation disputes, and partner with operations to implement franchise strategies.