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Lead operations and support for core banking applications including automation, monitoring, patching, incident response, upgrades, disaster recovery, and documentation. Troubleshoot production issues, coordinate with vendors, share on-call duties, mentor peers, and improve processes using scripting and automation tools.

Designs, documents, and maintains Finance & Accounting procedures and internal controls. Leads workflow optimization, control testing support, issue escalation, and readiness for audits and regulatory exams. Partners with finance leaders and risk/compliance to embed governance into daily operations and approve process changes affecting finance systems.