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Support new agent onboarding by advancing contracts, tracking background checks and fingerprints, reviewing documentation, resolving data gaps, communicating status updates, and processing system integration forms. Provide administrative support to the Managing Partner, including phone assistance, calendaring, and executive correspondence. Maintain accurate, compliant, audit-ready records while meeting service timelines.

Owns strategic relationships with large national accounts, driving retention, profitable growth, renewals, and customer satisfaction. Acts as a trusted advisor to clients and producers, using financial, underwriting, claims, market, and client data to develop recommendations. Leads cross-functional teams across sales, underwriting, service, claims, and implementation; oversees onboarding, issue resolution, executive engagement, finalist presentations, and continuous improvement.

Provides comprehensive executive and departmental support for an SVP and senior leadership team. Responsibilities include calendar and inbox management, meeting coordination, travel booking, expense reconciliation, department-wide events, employee engagement initiatives, P-Card administration, office and building issue resolution, shared-space management, distribution-list maintenance, and ad hoc projects. Requires strong organization, communication, judgment, discretion, multitasking, and proficiency with AI and workplace collaboration tools.

Supports new-agent onboarding by advancing contracts, tracking background checks and fingerprints, reviewing paperwork, resolving documentation gaps, communicating candidate status, and processing system integration forms. Provides administrative support to the Managing Partner, including phone assistance, calendaring, and executive correspondence. The role requires customer service or office administration experience, strong communication and organization, meticulous data handling, Microsoft 365 proficiency, discretion, and a compliance-focused mindset.

Leads the retail annuity pricing and product development portfolio, overseeing product design, modeling, pricing, implementation, assumptions, governance, and financial analysis. Partners with Retail Annuities, Finance, Investments, and modeling teams to drive strategy, profitability, innovation, regulatory compliance, and process improvements. Presents recommendations to senior leadership and manages, coaches, and develops a team of actuaries and actuarial trainees.

Supports the onboarding of new insurance agents by advancing contracts, tracking background checks and fingerprints, reviewing documentation, resolving data gaps, communicating status updates, and processing system-integration forms. Provides administrative support to the Managing Partner, including phone assistance, calendaring, and executive correspondence. Requires strong customer service, organization, communication, data-entry accuracy, Microsoft 365 proficiency, and discretion with sensitive information.

Supports new-agent onboarding by advancing contracts, tracking background checks and fingerprints, reviewing paperwork, resolving documentation gaps, providing status updates, and processing system integration forms. Also assists the Managing Partner with phone support, calendaring, and executive correspondence. The role requires strong customer service, communication, organization, data-entry accuracy, compliance awareness, and proficiency with Microsoft 365.

Leads an assigned Absence Claims operations area supporting disability, federal and state leaves, company leave programs, paid and unpaid leave, and ADA administration. Responsibilities include people leadership, operational performance, client and customer experience, continuous improvement, change management, and adoption of automation and AI capabilities. Partners with Technology, Operations, Product, Legal, Compliance, and Client Management to resolve issues, implement improvements, and achieve business objectives.

Leads a team handling fixed, variable, and immediate annuity application onboarding and new business processing. Manages workflows, staffing capacity, service levels, quality, risk controls, escalated cases, and operational performance. Coaches employees, analyzes workflow and performance data, partners with cross-functional teams, resolves complex processing issues, and drives process and technology improvements to enhance agent and client experiences.

Underwriting Analyst in New York Life’s LAUNCH program will assess and price risks for group benefits, including life, accident, disability, absence administration, and voluntary benefits. The role involves analyzing profitability and client risk profiles, collaborating with underwriting and internal partners, making sound risk decisions, managing priorities, and participating in structured technical training, mentoring, and professional development.