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The Role
Provides comprehensive executive and departmental support for an SVP and senior leadership team. Responsibilities include calendar and inbox management, meeting coordination, travel booking, expense reconciliation, department-wide events, employee engagement initiatives, P-Card administration, office and building issue resolution, shared-space management, distribution-list maintenance, and ad hoc projects. Requires strong organization, communication, judgment, discretion, multitasking, and proficiency with AI and workplace collaboration tools.
Summary Generated by Built In
Job Requisition ID: 94646
Location Designation: Hybrid - 3 days per week
Executive Assistant
NYL360 • New York Life
Supporting Roger Putnam, SVP & Head of NYL360
Location Hybrid - 3 days/week, NYC HQ
Level AA4
Help lead one of New York Life's most visible transformation initiatives.
NYL360 is reimagining how New York Life works - building a unified, AI-powered experience for every prospect, client, agent, advisor, and employee who touches the company. It's ambitious, fast-moving, and highly visible at the executive level. We're looking for a sharp, resourceful Executive Assistant to be the operational backbone behind our SVP and Senior Leadership Team - someone who thrives on keeping high-stakes work running smoothly and isn't afraid to jump in wherever needed.
Why This Role Matters
This isn't a back-office support role - it's a front-row seat to how a major digital transformation actually gets executed. You'll work directly with senior leadership, shape how the department communicates and engages, and be trusted with the details that keep a fast-paced team functioning at its best.
What You'll Own
Leadership Support• Manage the SVP's calendar, inbox, and daily planning with full ownership and sound judgment• Support scheduling needs across the Senior Leadership Team• Coordinate meetings end-to-end - rooms, video conferences, catering, materials, and logistics• Book travel and manage expense reconciliation for the SVP and department
Events & Engagement• Plan and execute department-wide meetings, town halls, and events - from logistics to leadership materials• Build employee engagement initiatives that bring energy and connection to the team• Track attendance and help keep the department's rhythm on track
Operations & Administration• Serve as department P-Card owner - managing orders, expenses, and tracking with precision• Keep shared spaces - conference rooms, common areas, pantry - organized, stocked, and running well• Be the go-to for resolving office and building issues quickly• Maintain department distribution lists and take on ad hoc projects as they arise
What You Bring
• Relevant administrative / operational experience; Bachelor's degree preferred• Sharp organizational instincts and follow-through - you don't let things slip• A proactive, resourceful mindset - you spot what needs doing before you're asked• Creativity for building engagement activities people actually enjoy• Comfort juggling multiple priorities in a fast-moving environment• Strong written and verbal communication• Discretion and sound judgment with confidential information• Fluency with AI tools (Copilot, ChatGPT, Claude, Gemini) and Microsoft 365, Zoom and Teams
Job Level: LEVELAA4
Pay Transparency
Salary Range: $73,500-$105,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94646
#BI-Hybrid
Location Designation: Hybrid - 3 days per week
Executive Assistant
NYL360 • New York Life
Supporting Roger Putnam, SVP & Head of NYL360
Location Hybrid - 3 days/week, NYC HQ
Level AA4
Help lead one of New York Life's most visible transformation initiatives.
NYL360 is reimagining how New York Life works - building a unified, AI-powered experience for every prospect, client, agent, advisor, and employee who touches the company. It's ambitious, fast-moving, and highly visible at the executive level. We're looking for a sharp, resourceful Executive Assistant to be the operational backbone behind our SVP and Senior Leadership Team - someone who thrives on keeping high-stakes work running smoothly and isn't afraid to jump in wherever needed.
Why This Role Matters
This isn't a back-office support role - it's a front-row seat to how a major digital transformation actually gets executed. You'll work directly with senior leadership, shape how the department communicates and engages, and be trusted with the details that keep a fast-paced team functioning at its best.
What You'll Own
Leadership Support• Manage the SVP's calendar, inbox, and daily planning with full ownership and sound judgment• Support scheduling needs across the Senior Leadership Team• Coordinate meetings end-to-end - rooms, video conferences, catering, materials, and logistics• Book travel and manage expense reconciliation for the SVP and department
Events & Engagement• Plan and execute department-wide meetings, town halls, and events - from logistics to leadership materials• Build employee engagement initiatives that bring energy and connection to the team• Track attendance and help keep the department's rhythm on track
Operations & Administration• Serve as department P-Card owner - managing orders, expenses, and tracking with precision• Keep shared spaces - conference rooms, common areas, pantry - organized, stocked, and running well• Be the go-to for resolving office and building issues quickly• Maintain department distribution lists and take on ad hoc projects as they arise
What You Bring
• Relevant administrative / operational experience; Bachelor's degree preferred• Sharp organizational instincts and follow-through - you don't let things slip• A proactive, resourceful mindset - you spot what needs doing before you're asked• Creativity for building engagement activities people actually enjoy• Comfort juggling multiple priorities in a fast-moving environment• Strong written and verbal communication• Discretion and sound judgment with confidential information• Fluency with AI tools (Copilot, ChatGPT, Claude, Gemini) and Microsoft 365, Zoom and Teams
Job Level: LEVELAA4
Pay Transparency
Salary Range: $73,500-$105,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94646
#BI-Hybrid
Skills Required
- Relevant administrative or operational experience
- Bachelor’s degree
- Strong organizational skills and follow-through
- Proactive and resourceful mindset
- Creativity for developing employee engagement activities
- Ability to juggle multiple priorities in a fast-moving environment
- Strong written and verbal communication skills
- Discretion and sound judgment when handling confidential information
- Fluency with AI tools including Copilot, ChatGPT, Claude, and Gemini
- Proficiency with Microsoft 365, Zoom, and Microsoft Teams
What the Team is Saying
Tyrone
Corporate Vice President, Employee Experience
Emma
Director, Tech, Data, AI, Ventures (TDAV)
Deepa
Chief Information Officer
Patricia
Corporate Vice President, Enterprise Technology Services
Joel
Senior Vice President, Founder & Head of New York Life Ventures
Nishit
Corporate Vice President, AI & Data Architect
New York Life Insurance Company Compensation & Benefits Highlights
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Retirement Support — Corporate employees are offered a 401(k) with company match and, for many roles, a defined‑benefit pension, with both the employee contributions and company match vesting 100% from day one. Qualified financial professionals may also have access to a defined‑benefit plan, per plan documents.
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Parental & Family Support — Paid New Parent leave doubled to 8 weeks for all parents as of January 1, 2024, and birthing parents typically receive an additional 6 weeks of paid short‑term disability. The company also highlights fertility and adoption support, backup childcare, tutoring, and elder‑care resources.
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Healthcare Strength — Medical, dental, and vision coverage are paired with HRAs/FSAs, an Employee Assistance Program, wellness programs, and telemedicine. Work/life perks such as gym discounts or on‑site gyms further reinforce the health and wellbeing offering.
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The Company
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures. Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways. With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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About our Teams
New York Life Insurance Company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
