Manage a portfolio of mid-size SaaS customers to drive adoption, retention, renewals, and expansion. Translate data into ROI stories, identify growth or risk signals, build strategic account plans, and relay customer feedback to product teams.

Join Fospha's early-careers Centre of Excellence to support customer onboarding, deliver training and insight meetings, track customer health, build stakeholder relationships, and use AI tools to generate insights. You'll manage projects, provide ongoing customer support, and continuously improve processes while developing commercial, data, and customer success skills.

As a Customer Success Coordinator, you'll support the team, manage customer onboarding, track account metrics, and build relationships while providing excellent service.