Lead and manage all phases of cyber incident response for moderately complex environments, coordinate between claims, legal, IR providers and policyholders, oversee forensic analysis, control scope creep, produce tailored reports, and improve incident response playbooks and tooling.

Drive distribution and business production for appointed agencies and brokers across a defined territory. Onboard relationships, exceed production quota, execute territory sales strategy, manage activity metrics, and build executive-level relationships both virtually and in-person.

Adjust cyber insurance claims from investigation through disposition: coverage analysis, incident response coordination, reserve evaluation, counsel management, reporting, and customer/broker communication while delivering timely, professional service.