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Manages employee benefits accounts, serving as the primary client and carrier contact. Responsibilities include handling service requests, renewals, proposals, premium calculations, enrollment materials, carrier transitions, compliance requirements, and client meetings. The role supports producers with new business development, maintains accurate agency records, monitors benefits regulations, and ensures timely, accurate account processing. Strong employee benefits knowledge, client service, communication, organizational, and problem-solving skills are required.

Manages a book of employee benefits clients, serving as the primary contact and supporting renewals and new business. Responsibilities include client service, carrier coordination, proposal analysis, premium and payroll calculations, open enrollment presentations, compliance support, account transitions, documentation, and workflow management. Requires strong knowledge of employee benefits regulations, an active Life and Health license, and proficiency with Microsoft Office and account management systems.

Manages commercial property and casualty insurance accounts by designing coverage programs, supporting producers, negotiating carrier terms, preparing proposals and applications, renewing and remarketing policies, educating clients, and ensuring accurate, timely transaction processing. The role requires strong client service, organizational, analytical, communication, and Microsoft Office skills, along with an active insurance license and commercial P&C experience.

Provides administrative and client support for employee benefits account managers. Responsibilities include data entry, billing audits, proposal and report preparation, open enrollment materials, carrier implementation paperwork, file maintenance, and customer service. The coordinator also attends local client meetings, supports account marketing activities, and uses Microsoft Office and agency management systems.

Supports digital marketing through content creation, collateral development, website updates, basic SEO research, form creation, graphic design, and quality review. The intern works with the digital marketing and creative teams, gains exposure to WordPress and project management processes, and contributes to a final project or presentation. This is a part-time, ten-week, in-person internship for college students entering their junior or senior year.

Manages commercial insurance accounts by designing insurance programs, preparing applications and proposals, coordinating renewals and remarketing, educating clients on coverage and audits, supporting producers, resolving issues, maintaining carrier relationships, and pursuing referrals. The role also prioritizes workflow, ensures accurate transaction processing, and mentors customer service representatives.

Supports captive insurance marketing for new and renewal business by preparing market submissions, maintaining client records, coordinating supplemental application data, requesting loss runs, preparing loss summaries, and communicating with account managers, carriers, underwriters, and prospects. Also provides administrative support, including travel coordination and expense reporting for agency leadership. Requires strong organization, attention to detail, communication skills, insurance knowledge, and an active Property and Casualty license.

Supports group captive insurance marketing by compiling new and renewal submissions, maintaining client records, coordinating with account managers and carriers, analyzing contractual requirements, requesting loss runs, and preparing loss summaries. The role also provides administrative support, including travel coordination and expense reporting for agency leadership. Requires property and casualty insurance experience, an active P&C license, strong organizational skills, and proficiency with Microsoft Office.

Provides senior analytical leadership across product areas by translating complex business needs into requirements, user stories, and acceptance criteria. Guides backlog prioritization, release activities, documentation standards, and requirements quality in Azure DevOps. Facilitates stakeholder reviews, resolves scope conflicts, advises product leadership on roadmap risks, and mentors business analysts. Collaborates with engineering and business stakeholders in an Agile/Scrum, Microsoft-based development environment.

Coordinates HR technology consulting projects by maintaining timelines, action logs, documentation, deliverables, meetings, and stakeholder communications. Supports client and vendor coordination, reporting, presentations, workflow documentation, and HR/payroll process documentation. Assists with ADP administration, HRIS workflows, system documentation, and process improvements while providing administrative support for consulting engagements and internal initiatives.