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Assist in providing exceptional customer service and operational support for a rapidly growing customer base at Koalafi. Handle back office responsibilities, resolve inbound requests independently, and adhere to regulatory timelines. Opportunity to grow alongside the company and shape the future direction.

The Merchant Support Representative will provide exceptional support to Koalafi's merchant network, manage existing relationships through effective communication, and handle inquiries related to lease or loan applications. Responsibilities include back-office administration, ensuring high-quality merchant experiences, and building trust with retail partners.

The Inside Sales Representative at Koalafi engages small to medium retailers, promoting financing services through calls, emails, and virtual presentations. Their role includes setting appointments for the outside sales team, generating market interest, and implementing strategic sales plans to meet company goals. They also analyze sales reports and collaborate closely with sales management.