As a Customer Success Manager at Crossing Minds, you will build trusted relationships with key contacts at customer companies, onboard new clients, provide strategic guidance for campaigns, and be a subject matter expert on personalization best practices. You'll also work with sales and engineering to meet customer needs and manage project roadmaps effectively.

As Head of Product, you will lead the strategy and roadmap of the AI platform, collaborate with key stakeholders including engineering and design teams, and build processes for delivering AI-driven B2B products while fostering an innovative product culture.