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Charlie Health is seeking a Senior HR Generalist to provide strategic support to the HR Business Partner team. Responsibilities include using data for strategic HR initiatives, enhancing employee engagement, acting as a liaison between HRBPs and HR Operations, and assisting with talent review processes.
The Commercial Strategy & Operations Manager will define commercial strategy and enhance operational efficiencies by liaising with Revenue Cycle Management teams. This role includes developing and managing new billing processes, setting KPIs, and creating data tracking tools to support compliance and efficiency improvements. The position requires strong problem-solving skills and a deep understanding of payor and provider workflows in a mission-driven environment.
The Growth Strategy Manager will lead the Sales Operations team, focusing on optimizing sales processes and enhancing the Go-to-Market strategy for the Clinical Outreach team through data analysis, strategic initiatives, and improved operational efficiencies.
Conduct research on new markets and clinical products, develop go-to-market strategies, and optimize operational processes. Collaborate with various teams to launch market growth strategies and analyze business metrics to inform decisions.
The Chief of Staff at Charlie Health will drive the strategic and operational agenda, partnering closely with the executive team to align initiatives with strategic goals. This role involves goal setting, KPI tracking, project and staff management, and executive communication, translating the vision into actionable plans and ensuring successful execution throughout the organization.
As a Client Support Specialist at Charlie Health, you will facilitate client and family support post-admission, handle inquiries via calls and texts, coordinate care with internal teams, improve client attendance, and manage scheduling while meeting performance KPIs.
As an Executive Assistant at Charlie Health, you will support the executive team through calendar management, travel coordination, and meeting preparations. Your responsibilities include preparing daily briefs, assisting in recruitment, and ensuring effective communication across departments, contributing to the overall success of the company in its mission to provide mental health care.
The Outreach Manager will develop and implement strategies to foster relationships with EAP providers and corporate leaders, educating them about Charlie Health’s mental health resources. Responsibilities include conducting outreach, identifying access challenges, and creating tailored programs for employee mental health needs.
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