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Design and develop performance-focused learning experiences for automotive retail using instructional design methodologies. Create storyboards, eLearning modules, facilitator guides, assessments, job aids, and multimedia assets. Collaborate with SMEs, project teams, and creative resources; ensure accessibility, LMS compatibility (SCORM/xAPI), and quality through testing and evaluation. Participate in needs analysis, curriculum mapping, and post-deployment improvement.

This entry-level position involves working with dealerships to improve services, sales, and operational processes, with extensive travel required.

Support end-to-end eCommerce order operations including returns, fulfillment, and chargeback resolution. Analyze data to identify trends and process improvements, perform content audits, manage customer inquiries, build dashboards, and collaborate cross-functionally to meet KPIs and improve post-purchase experience.

Evaluate automotive accessories for quality compliance, conduct installations, document findings, follow up on quality issues, and support project management efforts.

As a Digital Product Analyst, you will analyze user data to inform product strategies, define KPIs, and enhance user experiences for digital products.

The Claims Specialist reviews and processes claims, assists with claim entry, resolves discrepancies, and maintains program reports for accuracy.

Own strategic account governance for enterprise automotive clients, driving retention, profitable growth, and white-space expansion. Lead renewals, negotiations, stakeholder engagement, QBRs, and cross-functional delivery alignment. Maintain account plans, CRM pipeline, risk mitigation, and value-case driven expansion with P&L accountability and margin discipline.

Own end-to-end strategic account governance for automotive clients, focused on retention, profitable growth, white-space expansion, renewal negotiations, stakeholder management, and cross-functional delivery alignment. Maintain account plans, CRM forecasting, client satisfaction tracking, and lead QBRs/EBRs while ensuring margin discipline and delivery quality.

The Account Manager oversees key programs, develops strategic plans for customer engagement, mentors Program Managers, and ensures program success through performance monitoring and stakeholder engagement.

The Senior Project Coordinator will support client's management, manage relationships, execute ad-hoc requests, and report on operational insights effectively.