Top Tech Jobs & Startup Jobs

Develops, maintains, and improves automotive technical documentation and Technical Service Bulletins. Collaborates with engineers and subject matter experts, manages the TSB lifecycle, validates procedures, ensures documentation quality and compliance, incorporates visual aids, audits historical records, and improves content processes supporting technicians, dealerships, field personnel, and customers.

Lead a six-month SAP SuccessFactors Learning migration from Cypher Learning. Configure the LMS, validate migrated learner records and certifications, coordinate UAT, manage defects, track dependencies and risks, support cutover and go-live readiness, provide hypercare, and document the solution for handoff to the long-term administrator.

Administer and support a learner-facing learning management system, resolving access, enrollment, assignment, completion, assessment, certification, and learning-history issues. Manage support tickets, escalations, documentation, knowledge-base content, reporting, and recurring issue identification. Perform approved LMS administrative tasks, maintain accurate records, support transition and UAT activities, and coordinate with business, technical, reporting, and LMS stakeholders to improve support processes.

Leads delivery of a national automotive field-services program, managing regional team leaders and consultants, client relationships, performance, quality, finances, compliance, and continuous improvement. Translates analytics into field actions, establishes operating cadences, manages risks and deliverables, develops personnel, and reports to client and executive leadership. The role is based in Troy, Michigan, requires automotive dealership or field-services expertise, and involves frequent travel throughout the continental United States.

Support the launch and ongoing adoption of FSR+ service reservation software across automotive dealerships. Responsibilities include mentoring users, preparing sustainment materials, conducting virtual touchpoints, analyzing dealer performance data, monitoring usage trends through Qlik Sense and Flash Ops Report, and creating action plans to improve utilization and efficiency.

Supports Product Owners by organizing backlogs, documenting requirements and acceptance criteria, performing manual and regression testing, investigating defects, and validating releases. The role coordinates with Product, Development, and QA teams, translates support issues into actionable work items, tracks decisions, identifies recurring trends, and contributes to process improvement. It is intended for an early-career professional developing expertise in product operations, quality assurance, business analysis, and product management.

Analyzes automotive business data to create dashboards, data models, business cases, and actionable recommendations. Partners with operations, PMO teams, and customer stakeholders to identify trends, quantify improvement opportunities, monitor performance, and support strategic decisions. Presents insights through visualizations, reports, and presentations while managing analysis across multiple customer programs.

Design, develop, and evaluate performance-focused learning experiences for automotive retail using instructional design methodologies. Create storyboards, eLearning modules, vILT facilitator guides, assessments, job aids, and multimedia assets; ensure SCORM/xAPI compliance, accessibility, and quality control while collaborating with SMEs, project stakeholders, and creative teams.

Sell and support bpro products to OEM dealerships, independent installers, and fleets. Perform frequent travel to meet dealers, provide inventory management, training, promotions, and technical support. Log contacts and daily sales call reports in TrackIT and Excel, coordinate with Mopar HQ, recommend product/market opportunities, and meet specified contact frequencies.

Sell and support bpro products to OEM dealerships, independent installers, and fleets. Conduct frequent dealer visits and calls, provide training, technical support, merchandising and promotions, submit daily sales reports using TrackIT and Excel, recommend product/pricing opportunities, coordinate with Mopar and Field personnel, and manage territory sales activities with heavy overnight travel.