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Lead and manage complex commercial and regulatory litigation from pre‑litigation through trial and appeal. Develop strategy, oversee discovery and privilege, manage outside counsel and budgets, advise senior business stakeholders, handle trials/hearings/arbitrations, and drive process improvements and knowledge sharing across legal and business teams.

The role involves managing customer relationships, driving account growth, and ensuring profitability while developing industry expertise. The Director will oversee P&L and foster collaboration with sales teams to achieve objectives.

Lead architecture and execution of tenant-to-tenant endpoint/device migrations (Intune + Windows). Define target-state endpoint architecture, migration sequencing, runbooks, quality gates, tooling (PowerSyncPro), cohort strategies, Autopilot provisioning, compliance re-baselining, cutover stabilization, and evidence capture. Drive troubleshooting, telemetry, and security/compliance integration (Conditional Access, certificates, Defender) and act as escalation point for systemic issues.

Lead end-to-end delivery of complex, multi-tower modernization programs, coordinating cross-domain teams (applications, cloud, mainframe, network/edge). Define technical solution scope, PoCs, SoWs, dependencies, risks and mitigations; drive delivery readiness, client presentations, and apply Kyndryl frameworks and AI tools to optimize modernization outcomes.

Lead enterprise AI and data governance: build and operationalize governance frameworks for data quality, privacy, lineage, and ethical AI; chair governance councils; manage data catalog and stewardship; ensure regulatory compliance (e.g., EU AI Act, NIST); define guardrails for citizen-led and generative AI; partner with privacy, security, and legal; define KPIs and track governance metrics.

The role focuses on leading consulting engagements within the life insurance sector, driving growth in existing accounts through AI-driven transformation and modernization strategies, while engaging C-suite stakeholders.

The Director, Customer Partner for Portfolio Accounts will manage end-to-end relationship management, drive account growth, and ensure profitability in retail and manufacturing sectors. Responsibilities include creating deep customer relationships, overseeing P&L, leading revenue growth, and mentoring teams while maintaining account compliance and customer satisfaction.

Lead ServiceNow architecture and hands-on development for a FedRAMP government environment. Define platform standards (CSDM), build scoped applications and complex scripts, implement secure ACLs and encryption, design integrations (IntegrationHub, MID Server, REST/SOAP), govern platform health via code reviews, and collaborate with stakeholders to translate requirements into technical designs.

Lead design and presentation of domain-specific technology solutions, translating customer business and technical needs into architectures, cost models, and proposal documentation. Collaborate with sales, delivery, and technical teams, support customer meetings, refine solutions, identify risks, and enable deal progression and handover readiness.

Lead design and presentation of domain-specific technology solutions that map customer business and technical requirements to Kyndryl services. Define solution architectures, build cost models, document scope/assumptions, and articulate business value and delivery trade-offs. Support bids, proposals, customer meetings, risk identification, and handover with sales and delivery teams. Travel up to 50% to support pursuits and client engagements.