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Manages a commercial insurance book of business, supports producers with account servicing and remarketing, coordinates renewals, and liaises with clients and carriers. Responsibilities include gathering underwriting information, negotiating service items, preparing proposals and coverage comparisons, issuing documentation, reviewing policies, processing billing transactions, resolving account issues, maintaining records, and identifying cross-selling opportunities. The role requires strong communication, organization, insurance expertise, and a Florida 2-20 license.

Leads complex enterprise employee benefits accounts, serving as a trusted executive advisor and subject matter expert. Oversees high-revenue books of business, develops client and prospect strategies, builds carrier and client relationships, shapes benefits strategy, and mentors staff. Requires an active Life and Health license, 8+ years of relevant experience, advanced Excel skills, and expertise in self-funding, captives, and alternative funding models.

Manages day-to-day commercial insurance client requests, renewals, onboarding, carrier negotiations, proposals, policy processing, certificates, endorsements, premium allocations, contract reviews, and coverage discrepancies. Partners with Account Executives on client interactions, technical analysis, program design, and new business. Maintains account data in AMS, coordinates with internal centers of excellence, and builds client and underwriter relationships.

Prospects, qualifies, and closes new commercial insurance accounts within targeted industries. Conducts needs reviews, coordinates internal resources, leads proposal presentations, closes sales, identifies cross-selling opportunities, maintains Salesforce records, and supports client retention. Requires strong B2B sales performance, insurance industry knowledge, applicable insurance licenses, and proficiency with Microsoft Office.

Manages employee benefits accounts, leads renewals and coverage negotiations, advises clients on benefit strategies and compliance, oversees service teams, delivers presentations and enrollment education, analyzes claims data, manages carrier and vendor relationships, and maintains accurate client documentation. Requires a Florida 2-15 Life and Health license, relevant agency experience, strong communication and business acumen, advanced Microsoft Office skills, and the ability to manage complex client needs.

Provides executive-level leadership for critical enterprise client relationships and employee benefits accounts. Owns client lifecycle strategy, strategic outcomes, carrier and client relationships, enterprise service models, and complex benefits delivery across markets. Leads and mentors teams, influences organizational strategy, and serves as a subject matter authority. Requires an active Life and Health license, extensive market expertise, and at least 10 years of relevant experience.

Provides administrative and technical support for commercial insurance accounts. Responsibilities include preparing renewal materials, processing endorsements, audits, invoices, certificates, and policy documentation; maintaining accurate account data in EPIC; communicating with clients on routine service needs; supporting accounts receivable reporting; and routing claims and risk-control documentation. Requires strong organization, communication, attention to detail, basic commercial insurance knowledge, and a state-specific property and casualty license.

Manage business insurance clients through new business and renewal processes, coordinate with carriers and internal teams, review policies and audits, identify coverage gaps and growth opportunities, prepare submissions and proposals, and resolve documentation, billing, and policy issues while delivering exceptional client service.

Manages a $2M+ insurance book focused on large and complex accounts, leading renewals, program design, marketing, carrier negotiations, and client strategy. Develops complex international, casualty, captive, and property programs; supports new business, builds carrier relationships, and collaborates with specialty teams. Provides mentorship and technical guidance to account executives and managers while advancing strategic risk management solutions and client outcomes.

Leads nationwide IT technical operations, including field technician and helpdesk teams, ITSM process design, workstation and peripheral support standards, service desk systems, onboarding and offboarding, office technology, hardware refreshes, cloud and on-premises operations, continuous improvement, and cost management.