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Investigate and respond to security alerts and incidents, perform host, artifact, and malware analysis, coordinate containment and remediation, develop incident reports and runbooks, tune detection controls, and create SIEM queries and dashboards. The role supports threat intelligence and security monitoring across infrastructure, requires collaboration with stakeholders, and includes some weekend and night shifts.

Leads integrated B2B marketing strategies across events, content, social media, and paid digital campaigns in the Americas. Partners with sales and demand generation teams to plan events, manage vendors and budgets, create branded experiences, nurture leads, and analyze campaign ROI. Oversees event communications, logistics, sponsorships, swag inventory, project documentation, and post-event recommendations. International travel is required.

Own full-cycle recruiting for go-to-market roles while advising Sales and Marketing leaders on talent markets, compensation, sourcing strategy, and competitive intelligence. Build proactive talent pipelines, recruit passive candidates, improve hiring speed and quality, monitor recruiting metrics, resolve process bottlenecks, and partner with People Operations and hiring managers on compliant, inclusive hiring practices.

Investigate and triage security alerts, perform host-based and malware analysis, coordinate incident response and containment, develop reports and remediation plans, tune detection controls, evaluate security solutions, and create SIEM queries and dashboards for advanced threat monitoring. The role requires weekend and night shifts and collaboration with business and technical stakeholders.

Lead technical delivery of Fireblocks implementations for large banks and financial institutions across design, integration, and deployment. Own transition from deal close to production, define security and API architecture, steer complex integrations (core banking, custody, tokenization, Travel Rule), support pre-sales, and codify reusable architectures and playbooks.

Design and build AI-driven systems, analyze large datasets, optimize LLM performance, manage business stakeholder projects, and ensure production-grade analytics solutions.

Provide commercial legal support for large SaaS transactions with financial institutions: draft and negotiate MSAs, SaaS agreements, SOWs and NDAs; manage review cycles, structure risk and compliance provisions, use AI tools to streamline reviews, support vendor reviews and due diligence, and advise cross-functional stakeholders on commercial and regulatory risks.

Design and implement native mobile SDKs, focusing on performance and reliability. Own features end-to-end and build secure, reliable SDK components for wallet operations. Collaborate with teams for quality and operational excellence.

Provide frontline technical support for Fireblocks' SaaS platform, resolving customer issues via Slack and other tools, escalating complex cases, participating in incident response, documenting cases, and contributing to process improvements. Work US-Pacific hours on a fixed Wed–Sun schedule after training, collaborating with internal teams to ensure customer success in crypto and DeFi environments.

Provide real-time technical support for a SaaS digital-asset platform through Slack and other tools. Troubleshoot customer issues, manage cases, document resolutions, collaborate with senior support teams, participate in critical-incident war rooms, and identify recurring problems for process improvement. The role operates on a fixed US-Eastern schedule that may include weekends and holidays.