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Drives revenue across an assigned territory by developing business relationships, securing new accounts, demonstrating products, preparing proposals, researching market opportunities, and maintaining customer records. Coordinates with marketing, stores, purchasing, accounting, and logistics while representing the brand at community events, trade shows, conventions, and vendor training programs. Requires extensive travel throughout Eastern Iowa and strong communication, organization, analytical, and relationship-building skills.

The Chief Revenue Officer will lead revenue strategy and performance while directly overseeing Marketing and Merchandising. The role will serve as the EOS Integrator, coordinating executive priorities, strengthening processes, improving cross-functional alignment, and driving disciplined execution across a growing retail organization. Responsibilities include P&L accountability, operating rhythm leadership, performance measurement, organizational development, and standardizing planning and accountability systems. The position requires frequent travel, relocation to Dubuque, Iowa, and flexibility for occasional weekend and overnight work.

Provides first-line remote technical support for associates and retail locations through phone, email, remote access, and ticketing systems. Administers Microsoft 365, Active Directory, accounts, permissions, endpoint security, patches, and business applications. Troubleshoots hardware, software, VPN, network, POS, and phone issues; maintains documentation; supports testing, deployments, and store technology projects. Coordinates escalations and field service visits, with approximately 25% travel and rotating evening/weekend on-call responsibilities.

Drives revenue and account growth within an assigned territory through outside sales, prospecting, relationship development, product demonstrations, proposals, and customer service. Maintains customer data, researches market opportunities, coordinates with internal departments, represents the brand at community events and trade shows, and reports customer and competitive insights. Requires extensive travel, including weekends, and participation in vendor training and industry events.