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The Retention and Recovery Specialist I interacts with clients to assist in the return of rental equipment and convert clients to private pay services. Responsibilities include managing phone calls, resolving issues, answering inquiries, maintaining detailed documentation, and meeting productivity goals.
The Exception Specialist is responsible for ensuring accurate trip data input related to transportation services, advising management on customer service issues, investigating benefit utilization issues, managing the denial and appeal process, and providing outreach regarding transportation and other subjects. This role involves working both independently and collaboratively to improve department efficiency and service quality.
The Payroll Specialist is responsible for processing company payroll, ensuring accurate wage calculations, and compliance with federal and state laws. Responsibilities include managing payroll records, responding to inquiries, using HHA Exchange and ADP, and adhering to confidentiality and compliance regulations. The role requires excellent customer service skills and the ability to handle multiple projects.
The Product Manager is responsible for leading a cross-functional team to define and execute a product vision and strategy, manage the product roadmap, and ensure alignment with business goals and customer needs. The role includes performance measurement, customer advocacy, and user-centered design.
The Vitals Monitoring Associate III engages with customers and care partners to provide support, resolve inquiries, and ensure service satisfaction. Responsibilities include responding to calls, managing customer accounts, processing referrals, and maintaining client records while delivering exceptional customer service.
The Manager - FP&A is responsible for managing budgets, financial forecasts, and variance analysis. This role involves collaborating with executives to provide financial support, preparing monthly financial reports, and driving performance analysis to improve business operations while ensuring compliance with regulations.
The TA Operations Specialist maintains and optimizes recruitment systems, ensures compliance, manages recruitment processes, analyzes metrics, and leads projects. This role also involves troubleshooting ATS issues and collaborating with HR to improve recruitment efficiency.
The Product Manager I will lead product vision and strategy, create and execute product roadmaps, and collaborate with various departments to meet revenue and customer satisfaction goals. This role includes utilizing data analytics for performance measurement and engaging with stakeholders for effective product development decisions.
This role involves managing the revenue cycle by ensuring compliance with payer regulations, monitoring collection rates, and enhancing charge/claim processes. Responsibilities include staff management, performance monitoring, problem resolution, and budget preparation. The manager will lead initiatives to improve employee satisfaction and retention while participating in various projects as needed.
The Welcome Team Specialist oversees the onboarding process for new hires, manages pre-employment communications and tasks, conducts check-ins with new employees, performs background checks, maintains document records, and collaborates with team members to improve onboarding processes.
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