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As a member of the Client Technical Support team, you'll assist clients with trading inquiries, troubleshoot software issues, and maintain effective communication between clients and internal teams to resolve technical problems.
As part of the Client Technical Support team, you will assist clients with inquiries related to trading offerings, troubleshoot technical issues, and provide functional support for various applications. You'll communicate with clients through phone, chats, and tickets, ensuring prompt resolution of their issues and escalating when necessary.
The Head of Compliance Testing manages the compliance testing program, coordinates testing reviews, develops procedures and methodologies, executes compliance testing, reports findings, and tracks compliance issues from discovery to remediation.
As a Senior Manager of Design Engineering at Interactive Brokers, you will lead a global team, ensuring the reliability and performance of critical systems. Responsibilities include mentoring engineers, designing automated solutions, and collaborating with technical teams for system enhancements and issue resolutions.
The Senior Systems Engineer will lead the planning, design, automation, and implementation of Microsoft solutions within the data centers and Microsoft Cloud. Responsibilities include architecting solutions, enforcing standards, guiding engineering practices, and troubleshooting with technologies like Active Directory and Azure Cloud.
As a Senior Cloud Security Engineer at Interactive Brokers, you will design and maintain secure cloud infrastructures, oversee security systems, and develop IAM controls. Collaborating with various teams, you will assess threats, enhance security protocols, and guide the implementation of security best practices in applications and cloud environments.
The Senior Platform Engineer at Interactive Brokers will design automated solutions, focusing on infrastructure and containerization. Responsibilities include supporting deployment, performance tuning, and security management, while driving standardized solutions across the organization. The role also involves interacting with teams to resolve problems and optimize service performance.
The Bilingual Trade Issues Representative will manage client service issues, focusing on financial services inquiries related to trading platforms and account operations, and facilitating communication with various departments to resolve complex issues.
The Legal Operations Assistant supports in-house attorneys with vendor contracts and various legal matters. Responsibilities include managing contracts, organizing records, assisting in litigation, and using legal operations software to document activities. They are expected to collaborate effectively with the legal team and develop policy templates and documentation standards.
The Legal Operations Assistant will support in-house attorneys in managing contracts and regulatory matters, organizing and archiving legal documents, and using legal operations software. The role involves ensuring compliance with documentation standards and assisting with the management of negative equity accounts and collection litigation.
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