Top Tech Jobs & Startup Jobs

Own the end-to-end People Operations experience, including HR systems, benefits, payroll compliance, leave, unemployment, immigration, perks, and employee lifecycle programs. Improve processes, audit data, document SOPs, and build AI-enabled automations and insights. Partner with Finance, Accounting, IT, and Legal while ensuring multi-state employment compliance and supporting compensation, engagement, feedback, and recognition initiatives.

Provides Tier 3 customer support by troubleshooting complex issues, handling escalations, coaching Tier 1 and Tier 2 teams, and supporting members through chat, email, and phone. Acts as a product expert, owns support functions, manages projects and programs, and partners with Product, Engineering, and Customer Success to improve member experience and support operations.

Own the full sales cycle for high-value small-business customers, including inbound and outbound prospecting, product demonstrations, lead qualification, objection handling, deal closing, and onboarding routing. Build and refine scalable outbound and sales processes, use AI tools to improve productivity, identify customer trends, and provide structured feedback to product teams.

Own the SMB sales revenue target, pipeline coverage, forecasting, CRM discipline, and close rates. Build an AI-first sales motion, establish deal stages and reporting, hire and ramp at least two account executives, and coach the team on urgency, pipeline hygiene, qualification, and deal execution. Partner with Finance on forecasting and use data to improve win rates and conversion across the sales funnel.