Top Tech Jobs & Startup Jobs

Lead end-to-end execution of high-impact retail wireless program portfolios, align cross-functional teams, resolve operational bottlenecks, mitigate risks, and apply AI-driven tools to automate PMO tasks and optimize workflows to improve the Boost Mobile customer experience.

Responsible for maintaining high-availability on‑prem storage for spacecraft operations, automating storage workflows, upgrading Dell/Pure/Cisco infrastructure, leading storage-as-code adoption, supporting VMware environments, and participating in 24x7 on-call rotation while mentoring junior staff and collaborating with systems and network teams.

Build proactive, scalable early-career and passive talent pipelines via market intelligence, outbound sourcing, university relations, and AI-driven sourcing tools. Execute targeted campus and partner programs, map talent landscapes, and integrate ATS/CRM workflows to improve top-of-funnel candidate discovery and conversion.

Handle 100% inbound customer inquiries in a fast-paced call center, use consultative/top-down selling to match wireless and internet products to customer needs, overcome objections and close sales, meet daily metrics with resilience, work on-site with flexible shift availability, and pursue rapid career advancement through performance-based promotions and incentives.

Design, test, and implement process improvements across business units using BPMN, automation, AI, and data analytics. Coordinate cross-functional pilots, apply Lean Six Sigma methods to identify root causes, deliver measurable KPI improvements, and present findings and roadmaps to leadership while enabling training and change management.

Implement and embed data and AI governance across Databricks and Snowflake platforms. Partner with delivery pods to automate quality gates, lineage, monitoring, and risk triage. Translate policy into technical controls, build observability for data drift and distribution, and optimize governance processes to accelerate compliant deployments.

Drive store-level sales by coaching and side-by-side selling, meet monthly/quarterly quotas, enforce merchandising and localized marketing standards, resolve escalations, expand regional distribution, and use AI-powered sales analytics to identify trends and counsel retail partners.

Design, build, and operate cloud-native platforms across AWS and GCP with Kubernetes (EKS/GKE); develop CI/CD and GitOps pipelines, IaC (Terraform), observability, and SRE practices. Lead performance, load, and reliability testing, root-cause analysis, security validation in pipelines, and mentor engineers while integrating generative AI into DevOps workflows.

Handle back-to-back customer service and technical support calls to resolve billing, programming, and troubleshooting issues. Promote additional products and services, engage diverse customers, and follow company tools and procedures. Participate in paid instructor-led training, roleplays, and call practice to develop soft and technical skills.

Provide front-line phone support for Boost Mobile customers: troubleshoot devices, billing, and service issues; promote products and plans; aim for one-call resolution; analyze call trends and escalate or recommend process improvements.