Top Tech Jobs & Startup Jobs

Design, build, and support Amazon Connect contact flows, serverless Java/Python microservices, and React agent workspaces. Integrate LLM-powered agent assistance (Bedrock/RAG), secure REST APIs, and implement monitoring and reliability for enterprise contact center solutions.

Leads enterprise AI enablement programs by coordinating engineering, product, legal, security, privacy, and business stakeholders. Manages AI initiative intake, prioritization, implementation playbooks, pilot deployments, compliance reviews, and executive reporting. Facilitates agile action teams, tracks complex workflows and risks, and maintains dashboards showing milestones, timelines, and mitigation strategies.

Leads the Media Sales data product roadmap from planning through deployment, aligning revenue and operational goals. Coordinates engineering teams and vendors, translates stakeholder needs into specifications, secures executive approval, resolves data workflow gaps, and applies AI and machine learning to improve pipelines and predictive sales analytics. The role also develops financial models and cost-benefit justifications for data initiatives.

Analyzes direct sales financial performance, compensation models, forecasting, budgeting, ROI, capital expenditures, and variance reporting. The role develops scalable financial models, refines agent-level metrics, evaluates compensation structures, and applies AI tools to improve analytical efficiency and data accuracy. It collaborates with finance and sales leadership to support operational performance.

Develops and operationalizes AI and data governance policies, standards, procedures, checklists, decision trees, and reporting templates. Translates frameworks including NIST AI RMF, the EU AI Act, and Colorado ADMTA into practical workflows. Partners with engineering, data science, product, governance, risk, and business teams to test standards, define metadata and logging requirements, and enable cross-functional execution through version-controlled policy frameworks.

Provide back-to-back phone support for DISH TV customers, resolving billing, programming, technical troubleshooting, and general service issues. Representatives engage diverse customers, promote relevant products and services, and maintain focus throughout full shifts. The role includes paid training, requires English and Spanish fluency, flexible scheduling, reliable home internet, a dedicated workspace, and residence in an approved state.

Handle back-to-back customer service and technical support calls for DISH TV customers. Resolve billing, programming, and technical issues, provide product and service information, and promote relevant offerings. The role requires fluent English and Spanish, troubleshooting ability, multitasking, dependable phone engagement, flexible scheduling, and a dedicated home office with wired high-speed internet. Paid training and company equipment are provided.

Provide back-to-back phone-based customer service and technical troubleshooting for DISH TV customers. Address billing, programming, and technical questions, resolve customer needs, and promote relevant products and services. This full-time remote role includes paid training, company-provided equipment, evening and weekend shift flexibility, and requires fluent English and Spanish, a dedicated home workspace, reliable wired internet, and residence in an eligible state.

Provides bilingual English and Spanish customer service and technical troubleshooting by handling back-to-back phone calls. Assists customers with billing, programming, technical issues, and product or service questions while promoting relevant offerings. This full-time, work-from-home role includes paid training, company-provided equipment, and requires reliable wired internet, a distraction-free workspace, flexible scheduling, and residence in an eligible state.

Provide back-to-back phone-based technical support and customer service to DISH TV customers. Resolve billing, programming, and technical issues, recommend products and services, and support a diverse consumer base. The full-time remote role includes paid training, company-provided equipment, and requires English and Spanish fluency, flexible scheduling, reliable wired internet, and a distraction-free home office.