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The Financial Systems Analyst supports Finance applications, production issues, reconciliations, data integrity, access governance, and financial system improvements. The role translates Finance requirements into system solutions, develops business requirements and test scenarios, supports Agile delivery, coordinates UAT and defect resolution, and serves as a liaison between Finance, IT, platform owners, developers, and QA teams. Responsibilities include SAP access monitoring, process improvement, project governance, release validation, and cross-functional stakeholder communication.

Drive new-logo acquisition and revenue growth within an assigned public-sector territory. Sell Brightspeed’s telecommunications products through consultative telephone and web-conference sales, qualify leads, identify decision-makers, address objections, close opportunities, maintain sales funnel and customer records, prepare proposals and contracts, and provide strong customer service.

Supports enterprise financial reporting, month-end close, variance analysis, performance analysis, financial modeling, and management reporting. The role prepares dashboards and KPI packages, analyzes financial and operational trends, partners with cross-functional leaders on forecasts and assumptions, maintains reporting systems, supports executive presentations, and improves reporting and close processes through automation and process enhancements.

Leads creative strategy and end-to-end production for paid media and direct response campaigns. Develops creative briefs, messaging, concepts, offers, and channel-specific assets across digital display, paid social, email, direct mail, and search support. Partners with marketing, media, CRM, analytics, creative teams, and agencies to manage production, ensure brand consistency, conduct A/B testing, analyze performance, and optimize campaigns for customer acquisition and engagement.

Drive new and incremental small-business sales within an assigned territory through prospecting, consultative telesales, web conferencing, lead qualification, relationship retention, objection handling, and closing. Maintain sales funnel activity, proposals, contracts, and monthly goals while delivering strong customer service. The role requires three years of sales experience, new-market acquisition success, communication and closing skills, and proficiency with Microsoft Office.

Leads end-to-end quality assurance for Brightspeed’s eCommerce web content and functionality. Designs and executes tests, validates copy, design, links, dynamic data, coding, versioning, responsiveness, and usability. Collaborates with product owners, developers, authors, and designers to identify, track, prioritize, and resolve defects. Reviews test plans, develops QA standards and technologies, reports progress, and independently determines testing methods and issue severity.

Executes monthly billing cycles in SAP BRIM, validates pricing, taxes, discounts, usage, and invoices, and performs billing reconciliations and audits. Resolves data discrepancies, supports revenue assurance, maintains billing dashboards and KPI reports, participates in system testing, and recommends process improvements. Collaborates with Finance, IT, Product, Accounting, Collections, Customer Service, and Revenue Operations teams to ensure accurate, compliant, and timely billing.

Drive corporate transformation by identifying initiative gaps, diagnosing roadblocks, establishing cross-department enablers, and defining incremental value-creation opportunities. Conduct strategic reviews, assess risks, develop implementation plans, and communicate initiative progress, findings, and recommendations to senior leadership. The role requires structured problem solving, quantitative analysis, stakeholder management, and leadership across multiple transformational programs.

Investigates telecom customer, vendor, and carrier disputes by analyzing CABS invoices, access charges, usage records, tariffs, contracts, and billing variances. Determines dispute validity and financial impact, prepares case recommendations, processes adjustments and credits, maintains compliance documentation, and collaborates with billing, network, finance, carrier relations, and vendors. The role also identifies recurring trends, manages dispute queues, supports process improvements, and meets service-level and turnaround-time requirements.

Leads Brightspeed’s consumer sales organization across door-to-door, inbound, digital, affiliate, indirect, MDU, and outbound channels. Owns sales strategy, subscriber and revenue growth, channel productivity, partner performance, customer quality, operating discipline, and financial outcomes. Builds high-performing leadership teams, develops sales talent, establishes performance metrics, and partners cross-functionally with Marketing, Product, Customer Care, Operations, Finance, and Network to deliver sustainable growth.