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Manage end-to-end employee leaves for US and Canada across multiple companies, ensuring compliance with FMLA/ADA and company policies. Communicate with employees, HR, payroll, and third parties; maintain confidential records; partner on payroll and claims; track metrics and SLAs; provide customer service, product feedback, and process improvements.

Lead GTM and revenue enablement: define messaging and differentiation, create sales enablement content (decks, battle cards, case studies), drive product launches, measure and improve sales productivity, implement sales tech stack, and run onboarding, training, and communications to support Sales and Customer Success.

Manage and process employee leave paperwork and correspondence, coordinate with external administrative contacts, document escalations, maintain internal systems, and support continuous process improvements in a fast-paced, remote environment.