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The Revenue Operations Specialist supports Sales leadership by managing GTM strategies, providing CPQ support, overseeing contract processes, and optimizing analytics and productivity in sales operations.

Leads, coaches, recruits, and manages Sales Executives to achieve net-new customer acquisition, revenue, pipeline, and quota targets. Oversees sales-cycle execution, including lead follow-up, proposals, objection handling, closing, forecasting, customer relationship development, and KPI accountability. Identifies market opportunities and competitive shifts, presents performance reports to leadership, and maintains a high-performing sales culture through ongoing mentoring and education.

Leads a regional APAC team of Customer Success Managers supporting strategic SaaS customers. Owns retention, renewals, adoption, expansion, upsell, cross-sell, account health, executive engagement, forecasting, and customer advocacy. Coaches managers, improves customer journeys and commercial execution, develops win-back plans, and partners with Sales, Product, Support, Marketing, and Revenue Operations. Translates customer insights into product and service improvements while promoting AI and automation to improve customer outcomes and team productivity.

Leads a regional APAC team of Customer Success Managers and owns customer retention, adoption, renewals, expansion, upsell, cross-sell, and account health across strategic SaaS customers. Coaches managers, strengthens executive relationships, improves forecasting and post-sales commercial performance, drives advocacy, and partners with Sales, Product, Support, Marketing, and Revenue Operations. The role also translates customer insights into product and service improvements and promotes AI and automation to improve customer and team outcomes.

Identify and qualify leads through outbound outreach (calls, email, social), schedule demos, maintain CRM records, collaborate with sales and marketing, and meet monthly lead and meeting targets.

Provide end-to-end HR support for Brazil and LATAM: advise clients on local labor laws, manage vendors, handle lifecycle events, ensure compliance, optimize processes, and adopt AI tools to improve regional HR operations.

Lead end-to-end lifecycle of large, ambiguous, cross-functional enterprise programs. Partner with executives, establish working teams, define scope and success criteria, unblock dependencies, communicate program health, run workshops, adopt AI-enabled PM practices, and mentor other program managers to ensure on-time, high-quality delivery aligned to corporate goals.

Technical leader who drives architecture and engineering practices across teams while remaining a hands-on contributor. Build and operate production AI systems, cloud infrastructure, backend and full-stack services, improve CI/CD, reliability, observability, and developer experience, and mentor engineers to raise technical quality.

Identify and qualify leads through outbound outreach (calls, email, social), schedule meetings/demos, maintain CRM records, collaborate with sales and marketing, and meet monthly lead and revenue targets.

Lead product marketing for a global SaaS employment platform: develop customer-centered messaging, run product launches, design campaigns to drive feature adoption and cross-sell, enable sales with collateral, and partner with Product, Sales, and Marketing to measure and optimize performance.