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Recruit and onboard HR consultancies, benefits brokers, system integrators, and agencies across the Americas. Responsibilities include prospecting, managing the partner pipeline, building relationships, communicating program value, supporting campaigns and events, collaborating with channel and technology partner teams, coordinating onboarding, and tracking recruitment results.

Build and grow HiBob’s North America partner ecosystem through acquisition, engagement, enablement, and co-marketing programs. Develop full-funnel campaigns with consultants, brokers, accountants, and other partners to generate leads and pipeline. Manage strategy, budgets, timelines, stakeholder coordination, execution, performance measurement, and optimization while aligning Partner Managers, Sales, and Marketing teams.

Build and grow technology partnerships that generate referrals, co-sell opportunities, pipeline, and revenue. Recruit and onboard partners, develop joint go-to-market plans, enable sales teams, support deal strategy, and coordinate cross-functional stakeholders. Assess integration and API opportunities, communicate technical value, and track partner performance across referrals, pipeline, revenue, and engagement. The role focuses on B2B SaaS technology alliances rather than integration support.

Provide advanced technical support to SaaS customers, resolving complex product, integration, API, and service issues. Manage escalations, investigate root causes, coordinate with Engineering, support Premium customers, mentor teammates, create Help Center content, and improve team processes. The role requires strong communication, customer empathy, troubleshooting expertise, and the ability to manage multiple priorities across time zones while meeting support KPIs.

Owns the full commercial sales cycle for existing SaaS customers, driving upsell and cross-sell revenue. Responsibilities include researching accounts, identifying expansion opportunities, conducting discovery, positioning solutions, negotiating contracts, forecasting pipeline, and building consultative customer relationships. The role partners with Customer Success, Renewals, and Sales Engineering teams while using structured sales methodologies and CRM tools to manage opportunities.

Lead, coach, and develop an outbound BDR team responsible for pipeline generation. Set performance goals, provide live call coaching, optimize outbound strategies and sales cadences, manage CRM and prospecting tools, monitor conversion and pipeline metrics, forecast performance, and collaborate with Marketing, Sales, Revenue Operations, and Enablement. The role also supports hiring, team engagement, talent development, and inbound lead conversion.

Leads a mid-market SaaS sales team, owns revenue quotas and pipeline growth, and manages Account Executive performance. Responsibilities include recruiting and coaching sales talent, forecasting through Salesforce, developing regional sales strategies, improving conversion rates with cross-functional teams, engaging customers and decision-makers, negotiating and closing deals, and ensuring employee onboarding and ramp-up. The role requires extensive B2B SaaS sales leadership, HR technology expertise, and experience with mid-market or enterprise clients.

Provide frontline B2B SaaS product support through chat, email, and other channels. Troubleshoot product, configuration, and integration issues; investigate root causes; explain solutions to customers; document and escalate complex issues; collaborate with Product, Engineering, and Customer Success; maintain knowledge resources; and identify recurring issues to improve product usability and stability.

The Broker Partner Manager will recruit, activate, and grow employee benefits brokerage partnerships across North America. Responsibilities include building partner engagement strategies, generating qualified sales pipeline, managing partner accounts through the full deal cycle, achieving revenue targets, hosting partner events and campaigns, and collaborating with Sales and Customer Success. The role also involves developing partner program messaging, prioritizing target partners, maintaining engagement cadences, and presenting strategies to stakeholders.

Manage the full sales cycle for HiBob’s SMB segment, from prospecting and pipeline generation through product demonstrations, negotiation, and closing. Build relationships with decision-makers, generate 40–50% of pipeline through outbound activity, forecast accurately, meet revenue targets, and maintain sales data in Salesforce. Attend industry events and network with influencers, consultants, and partners.