Top Tech Jobs & Startup Jobs

Own and execute strategy and roadmap for the voice pipeline (ASR, TTS, streaming, latency, evals, model bets), manage vendor relationships and telephony integrations, prioritize features with customer-facing teams, define metrics and telemetry, and deliver measurable outcomes across voice experiences in enterprise contact centers.

Design, build, and own ML evaluation systems and production-grade NLP/LLM solutions. Translate research into scalable agentic AI systems, collaborate with Research/Product/Platform, ensure quality, safety, and performance, and mentor engineers.