Top Tech Jobs & Startup Jobs

Own the operational backbone for Customer Success, Sustainability Advisory, Services, and Support. Build customer operating models, forecasting systems, capacity plans, health scoring, reporting, and AI-driven workflows. Lead cross-functional initiatives from problem definition through implementation and adoption, partnering with Customer, Product, Data, Sales, and Finance leadership. The role requires hands-on GTM operations expertise, strong Salesforce and analytical skills, customer success fluency, and the ability to influence without authority.

Build and operate GTM systems and applied-AI for CRM, CPQ, call intelligence, lead routing, outbound activation, and agent orchestration. Partner with Data Science and GTM Ops to translate signals into workflows, drive adoption, measure business impact, and maintain deployment and AI dev infrastructure.

Leads a North American Customer Success team by hiring, coaching, and developing CSMs; driving satisfaction, retention, and expansion; and building scaled customer success programs. Develops playbooks, systems, AI-enabled engagement strategies, and lifecycle processes for enterprise customers. Partners cross-functionally with Product, Sales, Support, and Sustainability Advisory teams to advocate for customers, improve products, and scale the Customer Success organization.

Owns Watershed’s B2B content strategy and production across longform demand-generation assets, social media, blogs, webinars, case studies, and multimedia. Responsibilities include interviewing experts and customers, creating SEO- and AEO-optimized content, managing LinkedIn strategy and employee activation, repurposing content, maintaining content tracking systems, reporting on performance, and coordinating stakeholders.

Leads and scales Watershed’s globally distributed Solutions organization across North America, EMEA, and APAC. The role owns team hiring, coaching, structure, processes, and performance while partnering with Sales, Product, Security, and Customer leadership. Responsibilities include improving win rates, proof-of-concept success, attach rates, and quota attainment; optimizing the B2B SaaS sales motion; supporting executive customer engagements; and representing Watershed across global markets.

Build performant, tested, maintainable software across the stack, with primary ownership of frontend architecture for complex financial-institution applications. Collaborate with Design and Design Engineering to deliver consistent user experiences, lead UI/UX practices, mentor teammates, and establish frontend quality standards. The role focuses on customizing a sustainability platform for financial entities, data quality metrics, and regulatory reporting needs.

Build and ship full-stack software for an enterprise sustainability platform. Responsibilities include developing APIs, data models, data pipelines, interactive climate-data visualizations, and customer-facing tools across backend and frontend systems. The role involves collaborating with product, design, climate science, and data science teams, speaking with customers, learning the climate domain, and helping shape a growing engineering organization.

Lead end-to-end strategic partnerships: identify and onboard ecosystem partners (consultants and SIs), negotiate terms, drive partner-sourced sales pipeline, own partner success, and collaborate cross-functionally with Sales, Product, Legal and Finance to influence GTM and revenue outcomes.

Develop and maintain sustainability methodologies that translate climate science, GHG accounting standards, and regulatory requirements into auditable product logic. Collaborate with engineers, data scientists, product managers, customers, auditors, and stakeholders; review code, write technical specifications, contribute to implementations and testing, investigate complex sustainability data questions, and document scientific decisions. The role applies sustainability expertise to real-world business data and product capabilities.

Advise enterprise customers on measuring carbon and non-carbon footprints, deliver advisory services and verification support, and collaborate with product, science, and engineering to improve measurement methodology and data quality.