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As a Product Operations Associate, you'll ensure a smooth customer experience with ValonOS by translating user feedback, managing product quality, and supporting releases. You'll collaborate closely with product managers and engineers to drive improvements and maintain high operational standards.

As an Implementation Manager at Valon, you will oversee enterprise deployments, coordinate cross-functional teams, manage client relationships, and ensure effective adoption of ValonOS.

Own end-to-end data and analytics for SaaS clients: collect requirements, stand up data infrastructure, migrate reporting to Valon Data Schema, build dbt pipelines, rewrite SQL queries and dashboards, conduct analyses, and support client operations under tight deadlines.

Own client-facing data and analytics projects: collect requirements, stand up data infrastructure, migrate/report to Valon Data Schema and API, build dbt pipelines, rewrite SQL reports and dashboards, conduct analyses, audit and improve datasets, and meet tight deadlines while learning mortgage servicing deeply and applying advanced AI-enabled coding practices.

Lead end-to-end client engagements to design, build, and ship AI agent workflows and automations. Convert ambiguous AI mandates into sequenced initiatives, prototype and deploy solutions, manage stakeholder change, document learnings to inform product strategy, and help build the operating model for this new function.

The Legal Ops Senior Manager will design and manage legal processes and systems, ensuring efficient operations in compliance with regulatory standards across various functions in a technology-driven environment.

Lead end-to-end design for a scalable SaaS product, enhancing usability and driving collaboration across teams while mentoring designers and advocating for user needs.

The Strategy & Operations Senior Associate will design and implement strategies and processes for scaling operations, collaborating cross-functionally, and delivering impactful projects.

The Founder Associate will support critical projects across operations, client deployments, and AI enablement while enhancing efficiency for the COO and executive team.

The Product Operations Manager role involves designing frameworks for product operations, driving quality, reliability, and influencing product direction based on operational insights. The candidate will work cross-functionally among teams to enhance product quality and customer experience.