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As a Customer Success Manager at Alpaca, you will be responsible for ensuring customer satisfaction, retention, and success. You will act as the primary contact for B2B customers, drive adoption of Alpaca features, and develop strategies for customer success. Other responsibilities include managing escalations, forecasting growth, and maintaining positive relationships internally and externally.

The Senior DevOps Engineer will manage and develop Alpaca's large-scale cloud infrastructure, ensuring low latency and reliability for trading applications. Responsibilities include managing PostgreSQL databases, Kubernetes clusters, and Google Cloud infrastructure, while collaborating with engineering teams to define and achieve operational goals.

As a Strategic Initiatives Associate, you will analyze and support the creation of go-to-market strategies, develop financial models, and assist the leadership team with quantitative research and analysis to drive growth initiatives. You'll collaborate with various departments to enhance alignment and ensure success metrics are met.