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Own relationships, performance, and growth across hospital partners operating Moxi robot fleets. Lead executive check-ins and business reviews, use utilization and reliability data to improve site outcomes, manage issue-resolution projects, coordinate cross-functional teams, train clinical staff, activate use cases, and identify fleet expansion opportunities. The role is field-based with approximately 75% travel.

Own executive relationships and performance across hospital accounts operating Moxi robot fleets. Lead business reviews, communicate value using utilization and reliability data, diagnose underperformance, manage improvement projects, resolve issues cross-functionally, train clinical teams, activate new use cases, and identify expansion opportunities. The role requires strong data fluency, executive presence, project management, ownership, and adaptability in an ambiguous, highly travel-intensive environment.

As an ML Engineer II, you will develop manipulation systems for mobile robots, building models, training datasets, and deployment pipelines for improved robot interactions in dynamic environments.

Own executive relationships and business outcomes for hospital partners operating Moxi robot fleets. Monitor utilization, adoption, and reliability data; lead business reviews; diagnose underperformance; manage issue resolution and improvement projects; coordinate cross-functional teams; train clinical staff; activate use cases; and identify fleet expansion opportunities. The role is field-based with approximately 75% travel.

Define and execute product strategy and roadmap for robotics and autonomy features. Translate customer feedback, fleet telemetry, and engineering inputs into requirements, success metrics, and prioritized roadmaps. Partner cross-functionally to drive development, launches, and measure adoption, reliability, and autonomy performance. Stay current on robotics and AI advances to inform product opportunities and communicate progress to stakeholders.

Supervise and support on-site clinical robot operations in hospital settings: monitor robots, collect data, troubleshoot, communicate with staff, manage scheduling, train associates, approve timecards, and ensure customer experience and safety.