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Drive large-group commercial health insurance sales across Florida by developing broker and employer relationships, managing complex sales cycles, leading RFPs and finalist presentations, negotiating plan offerings, and achieving membership and revenue goals. The role requires expertise in employer-sponsored benefits, fully insured, level-funded, and self-funded plans, broker distribution, healthcare market trends, and implementation coordination.

Supports operational excellence and continuous improvement initiatives through process analysis, workflow optimization, data collection, and improvement projects. The intern will apply Lean, data analysis, and problem-solving skills to improve efficiency, quality, and service delivery in a healthcare operations environment while collaborating with experienced leaders and team members.

Cultivates broker and territory relationships to generate profitable new business for health plans. Manages the full sales cycle, including prospecting, lead qualification, presentations, negotiations, and closing. Presents to decision-makers, conducts member education sessions, collaborates with marketing, underwriting, and customer service teams, and monitors market and competitor trends. Responsible for meeting or exceeding sales goals across Tampa, Orlando, Central Florida, and North Florida.

Identifies, analyzes, and optimizes operational processes using Lean, Six Sigma, data analysis, and process improvement methodologies. The role evaluates inefficiencies, develops and implements improvements, measures outcomes, trains staff, and ensures sustained performance gains. It collaborates with cross-functional teams and leadership while preparing reports and presentations on findings and recommendations.

Supports and optimizes enterprise ServiceNow and other software applications, including AI solution implementation, knowledge content management, workflow assessments, ticket analysis, testing, troubleshooting, and release coordination. Partners with technical and business stakeholders to improve IT service delivery, recommends process enhancements, and provides application support. Serves as a subject matter expert who mentors analysts and leads initiatives across IT teams.

Designs, develops, implements, tests, and supports enterprise IAM and IGA solutions using Saviynt. Builds identity lifecycle workflows, integrations, APIs, automation, access controls, dashboards, and compliance reporting. Troubleshoots complex platform issues, conducts root cause analysis, supports audits, and collaborates with cybersecurity, infrastructure, application, and business teams to improve identity governance, security, scalability, and operational efficiency.

Manages broker relationships and assigned territories for small-group health plan sales and renewals. The role drives new business, retention, and profitable growth; advises brokers, employers, and stakeholders; collaborates with Marketing, Underwriting, and Customer Service; monitors market and competitor trends; and meets sales and performance objectives. The position is remote but requires residence in Virginia and travel when needed.

Provides administrative and operational support for Environmental Services, including customer service, correspondence, meeting scheduling, departmental reporting, file maintenance, payroll, accounts payable, mileage reimbursements, supply ordering, charge entry, and technical support. Requires knowledge of department operations, healthcare systems, policies, procedures, and regulatory requirements while supporting a multidisciplinary patient-care environment.

Designs, deploys, and operates secure, scalable Azure and AWS cloud platforms supporting enterprise, AI, machine learning, analytics, and automation workloads. Builds Kubernetes environments, Infrastructure as Code modules, CI/CD pipelines, DevSecOps controls, networking, identity, monitoring, and resiliency solutions. Enables Azure AI, Azure OpenAI, Databricks, MLOps, LLMOps, and agent-based platforms while troubleshooting complex infrastructure and deployment issues. Partners cross-functionally to ensure enterprise architecture, cybersecurity, privacy, governance, and operational standards.

Manages cyber communications and security awareness programs, including security messaging, emergency alerts, phishing simulations, workforce education, SharePoint administration, metrics, compliance, and behavior-change initiatives. Leads analysts, coordinates with Cyber Security and Corporate Communications, develops annual program plans, tracks outcomes, and reports to executive leadership. The role requires strong communication, analytical, organizational, people-management, and cybersecurity experience in a remote, regulated healthcare environment.