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This role involves developing and editing RFP responses and proposals for B2B opportunities, coordinating timelines, and collaborating with stakeholders.

The Customer Support Specialist handles customer inquiries regarding card fraud, processes disputes, monitors account activities, and ensures compliance with regulations while providing excellent service.

Support Retail Banking FP&A by producing monthly/quarterly management reporting, forecasting, budgeting, variance analysis, unit cost studies, and financial models. Provide data-driven analysis to business leaders, update financial models, create standard and ad-hoc reports, and drive process improvements to support strategic initiatives and leadership reviews.

Sell investment, planning, and insurance products to individual investors; manage an existing client book, generate new business with internal partners, contact customers to introduce services, and use digital tools (MoneyGuidePro, eSignature, Salesforce) to enhance client experience.

Provide technical application support across environments: install, configure, monitor, troubleshoot, manage job scheduling, certificates, alerts, and reporting. Coordinate with development teams and vendors, support testing and automation, and meet IT service-level expectations.

Provide legal services to Commerce Bancshares and subsidiaries: draft and negotiate vendor contracts, manage third‑party contract reviews, perform legal research, update contract procedures, collaborate with internal teams and Third Party Risk Management, assist with customer complaints and other legal projects.

The Director leads commercial incentive compensation and customer profitability programs, providing strategic direction, ensuring compliance, and enhancing team performance in a banking context.

Support and maintain IT portfolio management platforms (e.g., Planview) by configuring system settings, managing user accounts and permissions, creating workflows, importing/exporting data, producing basic reports and dashboards, providing first-level user support, monitoring system health, and documenting business requirements.

Manage income tax compliance and provision reporting, oversee tax return preparations, support audits, lead a team, and ensure regulatory compliance.

The Senior Securities Specialist monitors and processes trade settlement activities, resolves discrepancies, and assists clients while ensuring accurate operations in the CMG business line.