Top Tech Jobs & Startup Jobs

Provide onsite IT support for desktop hardware, software, peripherals, network and telecom systems in a large enterprise/mainframe environment. Manage accounts, access, voice and corporate applications; diagnose and resolve complex technical issues, deliver briefings and documentation, lead small teams, and implement transition plans while ensuring customer service and security compliance.

Provide advanced desktop and systems administration for an intelligence customer: troubleshoot hardware/software, perform OS and software installs/upgrades, manage backups and image management, maintain VDI/Citrix environments, audit compliance, train users, and lead complex recoveries and projects with limited oversight. Onsite role requiring cleared personnel.

Lead hands-on configuration, implementation, enhancement, and sustainment of ServiceNow in a complex enterprise. Provide technical leadership, build workflows, develop integrations (REST/SOAP/LDAP/SSO), implement ITOM/ITAM/SPM, support Discovery/Service Mapping/Event Management/Asset Management, develop dashboards/reports, mentor staff, troubleshoot, and manage upgrades and security controls to meet mission requirements.

Design, deploy, and maintain distributed web applications and infrastructure. Implement CI/CD with GitLab, manage containers with Docker Swarm, provision VMs via Terraform, automate with Ansible, monitor systems, troubleshoot outages, and participate in a rotating on-call pager schedule supporting mission-critical government systems.

Provide frontline IT support: respond to user inquiries, log and resolve hardware/software/network issues, perform installs/updates, assist with account/password resets, maintain IT asset inventory, document solutions, mentor junior staff, and report security incidents. Requires TS/SCI with poly and CompTIA Security+.

Lead ServiceNow ITSM/ITBM deployments for a DHS IT customer: gather requirements, design solutions, manage developers/testers, integrate ITSM processes (Change, SACM, Release), provide metrics, training, and leadership to meet contract deliverables.

Lead and perform systems administration for Windows and UNIX environments supporting Army intelligence. Manage domains and user permissions, implement disaster recovery, install/configure OS and applications, administer client/server/storage/network devices, provide Tier 1/2 support and troubleshooting, and integrate/migrate new technologies while ensuring policy compliance.