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Business Analyst supporting an FSA IAM modernization Agile team. Gathers and documents requirements, conducts user research, writes user stories and acceptance criteria, prioritizes the backlog, supports sprint planning and Agile project management, manages IAM change requests, and coordinates proofs of concept and project activities with government stakeholders and development teams.

Maintains continuous security authorization and compliance for a federal cloud-based IAM solution. Manages RMF and CSAM controls, inheritance statements, POA&M remediation, FISMA reporting, CDM findings, CVE responses, encryption, logging, incident support, documentation, and ATO sustainment. Coordinates with ISSOs, security teams, and stakeholders while supporting federal cybersecurity standards, supply chain risk management, CUI handling, accessibility, and compliance reporting.

Processes identity verification and account recovery cases for external users of FSA IAM systems. Reviews identity documents, validates user information, updates case notes, manages support mailboxes, closes verified cases, and securely handles PII. Supports fraud-analysis data sharing, user identifier management, reporting, content updates, analytic tagging, error messaging, and token administration while providing clear customer communications and following detailed procedures.

Leads incident management for FSA IAM systems, coordinating detection, response, resolution, communications, escalation, and reporting. Creates and manages incident tickets, analyzes logs and system data, supports security incident investigations, coordinates with technical teams and vendors, provides leadership updates, and prepares incident assessments. The role also supports reporting and requires after-hours and peak-period coverage.

Design, build, and maintain ETL workflows and data integrity checks for VA enterprise systems. Lead technical execution for ETL developers, peer-review code, monitor ETL performance, validate SQL reports, store packages in GitHub, and coordinate staffing and best-practice training across Scrum teams to support cloud migration and analytics/AI delivery.

Remote Product Manager supporting the VA to define product vision, strategy, and roadmap. Lead a small PM team, prioritize backlog, coordinate end-to-end delivery of API/microservices-based, high-availability systems in cloud environments, ensure security/compliance, track KPIs, mitigate risks, and collaborate with cross-functional stakeholders and external partners.

Support, design, configure, and maintain RedHat/CentOS/Linux and Windows Server 2016 environments. Perform patching, vulnerability remediation, VM management, SSL certificate renewals, troubleshoot server/application issues, engage vendors, and track work in ServiceNow. Provide occasional after-hours support and follow VA-approved standards.

Develop, document, and maintain REST/GraphQL APIs using Java and related frameworks. Ensure secure authentication, scalability, testing, versioning, integration with internal/external systems, and provide ongoing support and documentation.

Support project execution by creating and maintaining master schedules, coordinating resources and stakeholders, updating schedules with changing priorities, forecasting demand using ERP and scheduling tools, identifying delays and corrective actions, maintaining documentation, and recommending process improvements using Lean/Six Sigma.

The Senior Systems Administrator leads the design, implementation, and maintenance of IT infrastructure, ensuring security and scalability. Responsibilities include system upgrades, technical support, mentoring staff, and managing enterprise IT environments.