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Investigate, evaluate, negotiate, and resolve low-complexity insurance claims. Review coverage, assess exposures, prepare reports, follow fair claims practices, and provide customer service. The role includes training, collaboration with underwriting and other departments, participation in special projects, and development of claims-handling skills under senior guidance.

Develops and revises insurance coverage forms and products, ensuring regulatory compliance, competitive positioning, clear policy language, and accurate claims support. Researches bureau and competitor forms, assesses regulatory changes, prepares filing materials, supports responses to state insurance departments, and facilitates implementation across policy administration systems. The role also provides underwriting support, develops rules and communications, leads special projects and training, and mentors colleagues.

Supports talent management cycle administration, including performance reviews, goal setting, talent reviews, succession planning, and development planning. Coordinates timelines, communications, training, documentation, reporting, data validation, and stakeholder support. Assists with Workday requirements, testing, dashboards, audits, process improvements, and change management while maintaining confidential employee information and accurate talent-cycle resources.

Manage a team of claims examiners handling complex excess non-construction claims involving bodily injury and property damage. Oversee coverage decisions, reserves, settlements, reports, regulatory compliance, performance management, training, budgeting, and resource planning. Collaborate with underwriting, actuarial, executives, customers, and channel partners while identifying industry trends and participating in mediations, trials, conferences, and special projects.

Handles moderate- to high-complexity casualty claims from coverage investigation through liability assessment, litigation management, negotiation, settlement, and resolution. Responsibilities include directing defense counsel, analyzing coverage, setting reserves, evaluating settlements, managing stakeholders and vendors, reporting developments, and training claims examiners. The role requires independent caseload management, strong insurance coverage and litigation expertise, and approximately 10–20% travel.

Leads Markel’s Inland Marine underwriting portfolio, overseeing strategy, profitability, growth, retention, risk selection, pricing, and underwriting quality. Manages and develops underwriting teams, delegates authority, handles complex accounts, maintains producer and industry relationships, monitors market trends, and partners with Operations, Claims, Actuarial, Product Development, IT, and Marketing. The role also supports recruiting, cross-selling, product development, and strategic initiatives.

Manage complex, high-exposure insurance claims across environmental, product liability, life sciences, toxic tort, professional liability, and general liability lines. Responsibilities include coverage analysis, reserve evaluation, litigation and counsel oversight, settlement negotiation, claim strategy, regulatory compliance, reporting, and collaboration with underwriting and risk teams. Serve as a technical resource and mentor while handling claims autonomously within delegated authority.

Investigate, evaluate, negotiate, and settle Directors & Officers, Financial Institutions, and excess professional liability claims. Determine insurance coverage, manage litigation, communicate with policyholders, brokers, underwriters, and leadership, establish reserves, assess settlement values, prepare coverage correspondence, and maintain reporting and procedural compliance. The role also supports claims initiatives and examiner training while independently managing a caseload.

Supports Program Manager clients by managing CRM tracking, documentation, reporting, client metrics, and data analytics processes. Develops reporting tools, evaluates program performance, monitors risk issues, prepares presentations, trains Client Services staff, supports claims payments, and leads cross-functional projects. Requires strong analytical, quantitative, communication, organizational, and Microsoft Office skills, along with CRM and database experience.

Resolves high-complexity, high-exposure workers compensation claims across multiple jurisdictions. Responsibilities include confirming coverage, investigating losses, evaluating medical and liability information, setting reserves, directing experts and counsel, negotiating settlements, preparing reports, complying with claims regulations, and driving injured employees toward return to work. The role requires a California Claims Examiner Certification, strong analytical and negotiation skills, Microsoft Office proficiency, and travel to mediations, trials, and conferences as needed.