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Leads software engineering teams responsible for delivery, quality, team health, technical execution, hiring, performance management, architecture collaboration, production support, customer escalations, and service-level commitments. The manager owns product-area delivery end to end, works closely with senior engineers and architects, manages risks and incidents, and communicates effectively with executives and teams. The role supports ELERA, an AI-native retail commerce platform, and requires Raleigh-Durham proximity.

Own end-to-end software solution delivery for retail platforms, including prototyping, technical design, implementation, code reviews, client leadership, mentoring, and post-release support. Build cloud-native, microservices, and event-driven systems while applying AI-assisted development throughout the software lifecycle. Lead Dual-Track Agile discovery and delivery, make architectural trade-offs, ensure security and scalability, and translate business requirements into production-ready implementations.

Leads software quality assurance for retail point-of-sale solutions by developing test strategies, designing and executing test cases, analyzing coverage, managing defects, configuring test environments, documenting processes, communicating risks, and mentoring junior engineers. Collaborates with product and development teams in an agile SDLC to translate requirements and technical designs into comprehensive verification scenarios.

Leads platform-wide performance, scalability, and resilience engineering across edge devices, in-store servers, and cloud services. Defines performance models, load-testing strategies, capacity plans, infrastructure sizing, resilience patterns, observability requirements, and customer-facing system behavior. Builds virtualized performance environments and uses AI-enabled validation to detect regressions, evaluate failure scenarios, and automate production-readiness testing.

Leads end-to-end software architecture, platform infrastructure development, client solution delivery, and partner integrations. Designs cloud-native APIs, microservices, data systems, and integration patterns while contributing hands-on code and prototypes. Guides discovery and delivery tracks, governs architecture standards, ensures operational readiness, mentors engineers, and applies AI-assisted development tools. The role requires strong stakeholder engagement and expertise in scalable backend systems, Kubernetes, CI/CD, security, and API-first design.

Leads end-to-end delivery of cloud-native retail platform software, including prototyping, technical design, coding, code reviews, client workshops, delivery sign-off, and post-release support. Integrates generative and agentic AI into development workflows, mentors engineers, drives Dual-Track Agile discovery and delivery, and ensures scalable, secure, observable implementations across POS and store-operations platforms.

Develop and deliver cloud-native retail platform solutions from discovery through production. Responsibilities include hands-on coding, prototyping, technical design, AI-assisted development, client-facing technical leadership, code reviews, stakeholder workshops, mentoring, and post-release operational ownership. The role requires building microservices and integrations, applying engineering standards, managing technical risks, and leveraging generative AI across design, coding, testing, documentation, and validation.

Leads end-to-end software solution delivery for retail platforms, including prototyping, technical design, hands-on feature development, code reviews, client workshops, delivery sign-off, and post-release support. Applies AI-assisted and agentic development workflows across the software lifecycle, drives Dual-Track Agile discovery and delivery, mentors engineers, and ensures secure, scalable, observable cloud-native implementations.

Leads end-to-end architecture and hands-on delivery for cloud-native retail platforms. Designs platform infrastructure, APIs, microservices, data systems, and partner integrations while guiding discovery and delivery tracks. Engages clients, governs architecture, develops production code, validates prototypes, and ensures security, scalability, observability, and operational readiness. Mentors engineers and architects and applies AI-assisted development tools to accelerate delivery.

Leads software engineering teams delivering ELERA retail commerce products. Owns engineering execution, quality, team health, hiring, performance management, technical decisions, production support, customer escalations, and end-to-end delivery. Partners with architects and product stakeholders, manages risks and milestones, supports Agile and CI/CD practices, and maintains technical fluency across architecture, debugging, and production systems. The role requires Cincinnati-area proximity and experience leading software engineers or technical teams.