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The role involves leading technical vision for seller engineering, transforming legacy systems to modern architectures with a focus on flow efficiency and psychological safety while mentoring teams and driving innovation.

Lead roadmap and execution for multi-channel conversion communications (email, push, in-app). Define and prioritize features, design and run A/B tests, create PRDs, coordinate with engineering, data science, and design, measure results, and scale improvements to drive revenue and customer conversion.

Lead the Offers CRM Communications portfolio: set vision and roadmap, design lifecycle communications across email/push/in-app, partner with engineering and data teams to improve signals, personalization, trigger logic, experimentation, and measurement, and mentor PMs to drive conversion and marketplace health.

Lead applied research and product strategy for agentic shopping and conversational search. Build teams and platform capabilities (intent understanding, retrieval, generation, ranking, evaluation), partner with product and engineering to ship AI-powered shopping experiences, establish experimentation and measurement, guide architecture tradeoffs, and scale conversational capabilities from pilots to platform while developing high-performing cross-functional teams.

Lead product-focused delivery and continuous improvement of eBay's learning technology ecosystem (centered on Workday Learning). Define requirements, configure and integrate platforms, use data and AI to personalize learning, build reports and dashboards, provide production support, partner with stakeholders and vendors, and support adoption, compliance, and documentation.

Lead the Shopping Intent CRM portfolio to define strategy, roadmap, experimentation, and measurement for email, push, and in-app lifecycle communications. Partner with Engineering, Data Science, Recommendations, Analytics, CRM, and Design to improve personalization, trigger logic, ranking, suppression, and send-time optimization. Translate opportunities into PRDs, MVPs, experiments, and execution plans, and lead a small PM team to deliver measurable conversion outcomes.

Lead product-minded delivery of eBay's recruiting technology ecosystem (Workday Recruiting core). Define roadmap, translate requirements into scalable solutions, configure and optimize Workday, support integrations, reporting, AI/automation use cases, production support, and change adoption across TA, IT, and vendors.

Partner with Payroll, People Operations, IT, and vendors to design, build, and support Workday-centered payroll integrations, automation, reports, and custom Workday Extend applications, ensuring compliance, data quality, and operational efficiency.