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Provides consulting and technical services for Epic implementations, Connect, and optimization projects. Evaluates workflows, develops system configurations, tests and troubleshoots software, leads project activities, documents progress, and mentors client and consulting teams. The role requires close collaboration with end users and organizational leadership, strong communication and problem-solving skills, and extensive travel of up to 100%.

Provides expert Epic Radiant EHR design, configuration, testing, troubleshooting, upgrades, and customer support for complex healthcare clients. Manages issues, projects, documentation, change control, SLAs, and customer relationships while mentoring team members and guiding workflow improvements. Requires active Epic Radiant certification, strong technical and communication skills, customer service experience, and availability for on-call rotations and up to 10% travel.

Provides expert Epic EHR application design, configuration, testing, troubleshooting, and upgrade support for healthcare clients. Manages customer issues, projects, documentation, change control, SLAs, and system integrations while assessing impacts on patient safety, financial integrity, and compliance. Builds customer relationships, supports change management, leads engagements, and mentors team members. Requires active Epic certification, at least three years of application experience, strong technical and communication skills, and occasional on-call and travel availability.

Provides onsite technology installation, hardware support, troubleshooting, inventory management, vendor coordination, and user assistance in a healthcare environment. Supports patient-care operations, maintains service-level agreements, participates in technology planning and training, and communicates with clinical staff and technology teams. The role requires occasional travel between supported sites, physical hardware handling, and participation in 24/7 on-call rotations.

Provides onsite IT installation, hardware support, troubleshooting, inventory management, vendor coordination, and end-user assistance in a patient care environment. Maintains service-level agreements, supports technology teams, documents procedures, trains users, and communicates effectively with clinical and organizational stakeholders. The role requires participation in 24/7 on-call support, physical handling of equipment, and travel between supported sites.

Lead enterprise ServiceNow ITOM and CMDB architecture, roadmap, implementation, optimization, and governance. Design Discovery, Service Mapping, CSDM, CI models, integrations, data-quality controls, lifecycle processes, and service relationships across infrastructure, applications, cloud, security, assets, ITSM, and AIOps. Partner with technical teams to improve discovery coverage, CMDB accuracy, service visibility, and enterprise service management capabilities.

Provides onsite technology installation, hardware support, troubleshooting, inventory management, vendor coordination, and user assistance in a patient-care environment. Supports computers, printers, scanners, phones, badges, and telehealth equipment while meeting SLAs and maintaining accurate documentation. Collaborates with technology teams, trains users, resolves technical issues, and participates in an after-hours on-call rotation. The role requires travel between supported sites, physical handling of equipment, and strong communication with clinical staff and leadership.

Supports healthcare technology and transformation programs through project coordination, PMO governance, reporting, documentation, stakeholder communication, risk and issue tracking, resource coordination, financial tracking, and vendor administration. Maintains schedules, dashboards, RAIDC logs, project repositories, and governance materials while supporting managed services transitions, Epic projects, infrastructure implementations, and clinical or operational transformation initiatives.

Provides expert Epic EHR design, build, testing, troubleshooting, and managed services for Nordic clients. Analyzes customer requests, translates needs into requirements, manages application integrations and change impacts, supports onboarding, and mentors team members. Requires Epic Grand Central and RTE certifications, with Prelude preferred. Participates in on-call rotations and travels up to 10%.

Provides onsite technology installation, hardware support, troubleshooting, inventory management, vendor coordination, and end-user assistance in a healthcare environment. The role supports clinical operations, maintains service-level agreements, participates in technology planning, documents work instructions, trains users, and communicates with technical and nontechnical stakeholders. It includes physical equipment handling, travel between supported sites, and participation in a 24/7 on-call rotation.