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The Senior Retirement Product Manager will oversee investment advisory solutions, manage product delivery, and lead business development for defined contribution plans.

As a Data Expert, you will translate business requests into analytics solutions, partnering with technology teams and deploying prototypes quickly. Responsibilities include responding to data requests, building analytics solutions, supporting credit decision-making, and leveraging AI and automation tools.

As a Security Engineer, you'll develop and deploy security controls for cloud workloads, ensuring compliance and working collaboratively with teams on automation and security assessments.

Represents small-business banking products throughout the sales process, develops solution options, leads client and internal discussions, and supports deal closure. Gathers customer requirements through interviews and research, contributes customer insight to product enhancements, monitors competitors and market trends, and identifies new opportunities. Creates product marketing and proposal materials and provides product education to sales teams. The role requires strong product knowledge, value selling, communication, influencing, and financial services expertise.

Manages complex portfolios, strategic initiative governance, budgets, reporting, and cross-functional coordination across Global Payments teams. Leads portfolio planning, financial forecasting, quarterly business reviews, strategic delivery, vendor relationships, and senior leadership communications. Mentors other portfolio managers and ensures integrated execution across Product, Strategy, Development, Operations, and Risk.

Leads production application reliability and support, including monitoring, incident ownership, troubleshooting, maintenance, automation, disaster recovery, governance, and operational readiness. Supports applications using OpenShift, Oracle, Java, MongoDB, SQL, Dynatrace, ServiceNow, and Ansible. Participates in rotating 24/7 on-call coverage, coordinates with technology and business teams, and mentors junior staff while improving system stability, resiliency, and compliance.

Design, package, and deploy containerized data-platform applications to Red Hat OpenShift. Build container images, Helm/templated deployments, and automated CI/CD pipelines. Work with Spark, Trino, Airflow, and Iceberg; use Git and Kubernetes application concepts. Provide technical guidance, troubleshoot complex issues, and align software solutions with business strategy.

Administer and stabilize enterprise Windows Server and VMware environments, responding to incidents, patching, vulnerabilities, monitoring alerts, and production outages. Perform root cause analysis, capacity planning, disaster recovery testing, and resiliency improvements. Develop automation and monitoring dashboards, implement SLAs and SLOs, support change management, and mentor junior engineers while improving infrastructure reliability and reducing incident resolution times.

Leads a complex portfolio of enterprise technology transformation initiatives, including cloud modernization, data center migration, infrastructure transformation, resiliency, and production readiness. Establishes governance, manages budgets and investments, monitors risks and dependencies, and communicates performance to executives. Coordinates technology, security, risk, operations, and business stakeholders while supporting AI, analytics, data governance, cybersecurity, and operational efficiency initiatives.

The Product Manager Lead will drive the wire transfer product strategy and financial outcomes, ensuring alignment across partners and enhancing client experience through effective management of operations and marketing initiatives.