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The Technology Solution Center Analyst Lead provides technical support, manages business process analysis, resolves incidents, and supports leadership in various projects to enhance operational efficiency.

Lead a Site Reliability Engineering team managing 24x7 production support (Weds–Sun nights). Own incident response, problem and change management, monitoring/observability, reliability engineering, automation, capacity planning, and cross-team collaboration to improve uptime, reduce toil, and ensure compliance in enterprise environments.

Lead design and implementation of end-to-end mainframe COBOL application solutions. Serve as technical authority on architecture, review designs and code, develop COBOL components, and integrate with DB2/CICS/VSAM. Collaborate with product owners, ensure timely delivery, enforce release/change practices, mentor developers, and guide performance and maintainability best practices.

Lead and manage an SRE production support team on the twilight shift (Mon–Fri 11pm–7am EST). Own 24x7 on-call rotations, incident response, RCA, change/release oversight, monitoring/observability, automation to reduce toil, capacity and performance planning, and governance/compliance. Coach and develop engineers, partner with cross-functional teams, and drive reliability, resiliency, and operational maturity across enterprise systems.

Design, develop, test, deploy, and maintain Java-based backend services using Spring/Spring Boot in a microservices architecture. Build REST APIs, work with relational databases and containerized deployments, produce technical documentation, debug production issues, and optionally support frontend work or Kafka integrations.

Design, develop, test, deploy, and maintain outer-facing APIs using Java and Spring Boot in a public cloud environment. Deploy and support applications on OpenShift/Kubernetes, work with reverse proxies, assist QA and production issue resolution, and collaborate with developers, testers, product teams, and Salesforce stakeholders.

As a Scrum Master, you will facilitate Scrum teams, promote Agile practices, remove blockers, support continuous improvement, and ensure alignment with business value.

Lead software engineering teams, providing technical direction and managing delivery across multiple agile teams. Focus on talent management and innovative technology architecture while ensuring alignment with business objectives and enterprise standards.

The Senior Software Engineer will enhance Java applications, remediate vulnerabilities, collaborate with QA teams, and contribute to CI/CD processes.

The Senior Software Engineer designs, develops, and maintains scalable software solutions, participates in technical decision-making, and mentors junior engineers while collaborating with product teams.