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Serve as PNC's senior Workday/HRIS architect: design and configure Workday solutions, lead roadmap and release readiness, conduct functional QA, mentor HRIS team, drive process and system improvements, and collaborate with HR, Payroll, Talent, and stakeholders to ensure smooth deployments and adoption.

Lead end-to-end UX design and optimization for digital account opening journeys. Drive UX research, rapid prototyping, A/B and NPS-driven improvements, accessibility and design-system standards. Partner with engineering, content and accessibility teams to enable development, perform AEM migrations, and coach junior designers to improve onboarding conversion, mobile completion, and overall customer experience.

Lead DesignOps, design systems governance, and cross-functional orchestration to scale design quality and delivery. Own intake, workflows, stage gates, metrics, and Design System adoption while partnering with Product, Research, Engineering, and Design leadership. Provide hands-on product design on select initiatives, enable teams through documentation and education, and remove operational friction to improve design-to-development parity and consistency.

Design, build, test, and maintain enterprise web and mobile applications. Implement scalable Java/Spring Boot backends and responsive frontends. Develop native iOS/Android apps, integrate RESTful APIs, ensure security and performance, participate in CI/CD, code reviews, and production support.

Senior Product Manager for Treasury Management focused on Property & Casualty (P&C) insurance. Drives product selection, design, development, pricing and go-to-market for new and existing products, using emerging technologies and data analytics. Partners with sales, marketing, digital delivery, and risk/compliance to achieve business, financial and customer experience outcomes across product lines.

Perform application security engineering and manual code/security reviews throughout the SDLC. Triage and remediate web application vulnerabilities, validate compensating controls, support incident response, and coach engineering teams on secure coding practices.

Designs, proposes, and codes complex data and automation solutions on AWS; leads problem solving, provides technical guidance, and applies IaC and modern tooling to align software with business strategy. Works with AWS data/ML services and mentors teams to deliver reliable production systems.

Lead discovery and delivery of customer and employee experiences for Retail Lending. Define and prioritize product backlog, collaborate with stakeholders, support Scrum teams, validate deliverables, manage requirements documentation, and drive MVP-focused, frequent, scalable releases while ensuring enterprise controls and customer-centric product vision.

Design, build, and maintain platform and application solutions. Monitor OS and application metrics for performance tuning and fault finding. Partner with development teams on testing, releases, and reliability. Perform system design consulting, capacity planning, and platform management. Create sustainable systems via automation and support applications using monitoring tools while balancing feature velocity with service-level objectives.

Provide technical support and complex problem resolution for end-user hardware, software, printers, and network connectivity. Manage device deployment, imaging, refreshes, incident management, ticketing systems, vendor engagement, and network upgrades. Mentor team members and maintain service levels in an enterprise Microsoft-centric environment.