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Designs and builds resilient, scalable cloud platforms and REST/GraphQL APIs (Node.js/TypeScript/JavaScript). Leads architecture, develops complex applications, ensures QA readiness, implements CI/CD, creates conversational chatbots and NLP integrations, mentors engineers, advises on technical strategy, and manages multi-platform project lifecycles.

Lead design and implementation of cloud reliability, observability, and application architectures on AWS/EKS. Develop, test, and deploy full-stack web applications (Python/Flask), implement CI/CD pipelines, monitor with Datadog/OpenTelemetry, automate operations via Lambda, and mentor engineers while advising on technical strategy, risk, and project delivery.

Lead enterprise reliability strategy and architect resilient cloud and on-prem platforms. Manage DR events, observability (Datadog, Splunk), SSL lifecycle, performance testing (Java/JMeter), CI/CD automation, and Kubernetes operations. Advise leadership, mentor engineers, perform complex root-cause analysis, and build performance test frameworks with actionable reporting.

Lead the design and development of high-performance electronic trading systems, mentor engineers, and drive innovation in trading infrastructure.

Designs, develops, tests, and deploys full-stack web and mobile applications (Java/Angular/Cordova/Ionic). Builds test automation and CI/CD pipelines, APIs, and cloud-native microservices on AWS. Leads SDLC activities, mentors junior engineers, conducts code reviews, and liaises with business units to deliver high-quality customer-facing solutions.

Design and develop Salesforce CRM solutions (Sales/Service/Financial Services Clouds) using Lightning (LWC/Aura), Apex, SOQL, and Salesforce APIs. Build integrations and RESTful microservices, perform full SDLC and CI/CD, support testing, release management, documentation, and legacy mainframe-to-Salesforce data migrations to enable a unified customer view.

Lead enterprise systems analysis for financial web applications: translate business requirements into system specs, design REST APIs, triage production issues, document use cases, manage Agile epics/stories, mentor junior staff, and advise leadership on technical strategy.

Lead and advise on enterprise tax compliance for Fidelity products and services. Provide oversight, interpret tax regulations, support implementation of tax controls and technology, advise business partners, and drive improvements in compliance programs and processes.

The SVP, Head of Investment Sales Desk leads sales teams for Fidelity's intermediary business, drives growth, enhances client engagement, and fosters strong partnerships across various channels to distribute investment solutions.

Face-to-face financial consultant in an Investor Center who deepens client relationships, provides comprehensive investment and retirement planning, recommends solutions, and leverages Fidelity resources and training to grow client assets.