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Provide routine and non-routine client service and transactional support, process account-related transactions, resolve client inquiries, and produce analytics and reporting. Improve and automate transaction processing systems, participate in product enhancements and system testing, mentor junior staff, and ensure timely delivery of services and issue resolution.

Senior individual-contributor building production agentic AI and RAG systems end-to-end: document ingestion/OCR, chunking, embeddings/vector indexes, retrieval orchestration, prompt engineering, evaluation harnesses, FastAPI services, database schemas, governance controls, and mentoring mid-level engineers.

The VP of Production Services Application Support leads complex application troubleshooting, incident management, and ensures production readiness. They analyze technical issues, manage application environments, and collaborate with stakeholders.

The Vice President of Fund/Client Accounting will oversee accounting systems, manage projects, and collaborate with teams to improve processes.

Provide routine and non-routine client service and transactional support, process account-related transactions, answer inquiries, research and resolve issues, escalate complex matters, and may allocate/check team work or perform supervisory review. Integrate product/industry knowledge to deliver solutions and contribute to team objectives.

Oversee a team of accounting professionals, ensuring the quality of fund and client accounting services. Manage financial statement preparation and compliance, improve processes, and collaborate with stakeholders for accounting solutions.

Lead integration of vendor authentication systems into BNY environments, develop UIs and services, plan and guide development/test/deploy activities, manage vulnerability remediation, support delivered components, and collaborate across teams to implement security and meet timelines.

Lead consumer banking and BaaS compliance efforts: assess regulatory actions, advise business teams on payments and consumer regulations, review new products, develop monitoring and reporting, remediate control gaps, and interface with regulators and executives. Drive compliance programs, risk-based client reviews, and documentation updates to align products and controls with regulatory and internal risk tolerance.

The Vice President, Fund/Client Accounting will conduct accounting services for complex funds, lead a team, resolve reconciliations, evaluate regulatory impacts, and draft client reports on fund performance.

Lead FP&A support for Fund and Investor Solutions Engineering: manage budgeting and forecasting, workforce/headcount planning, financial modeling, performance reporting, variance analysis, and cross-functional partnering to drive resource optimization and strategic decision-making.