Top Tech Jobs & Startup Jobs

Generate qualified sales opportunities through outbound phone, email, and online outreach. Qualify prospects, maintain records in Salesforce, collaborate with Sales and Marketing, use AI-enabled tools to personalize outreach, and meet pipeline and outreach goals. Hybrid role requiring in-office presence and participation in training and team initiatives.

Support launches and scale of emerging products by troubleshooting complex customer issues, analyzing support trends, building operational documentation and SOPs, enabling product teams, using AI and automation to improve workflows, and partnering cross-functionally to prioritize product improvements and ensure readiness for general availability.

Support inside sales readiness by owning new-hire technology onboarding, maintaining platform training content, tracking adoption, and delivering in-role coaching and upskilling. Manage LMS assignments, create job aids and call libraries, coordinate cross-functional enablement activities, and surface readiness and adoption insights to managers to improve rep proficiency and progression.

Lead category sourcing strategies, run RFPs and contract negotiations, analyze spend and supplier performance, manage vendor relationships, optimize procurement processes and tools, partner cross-functionally, drive continuous improvement, and mentor junior procurement team members.

Serve as VP/GM's strategic partner to drive operational execution, program management, and cross-functional alignment for athenaFlex. Own business rhythms, lead special projects, track metrics, manage a small operations team, coordinate leadership meetings, and enable strategic planning and decision-making across Product, Engineering, Sales, Finance, HR, and Marketing.

Lead a Platform Operations team delivering support for platform products (APIs, data services, athenaPayer, Coordinator Core). Manage case triage, escalations, customer calls, Salesforce and JIRA workflows, SOPs, reporting, and process improvements. Build dashboards, use AI/automation to improve efficiency, coach team members, and partner cross-functionally to ensure reliable platform service delivery.

Lead the design, build, and operation of scalable observability and telemetry platforms. Implement IaC and automation, support monitoring/alerting, troubleshoot production distributed systems, participate in incident response/on-call, and mentor engineers while driving platform reliability and cross-team technical decisions.

Provide day-to-day platform operations support: triage and resolve customer issues, manage Salesforce cases and JIRA tickets, maintain process documentation, analyze data/BI dashboards, lead small process-improvement projects, and collaborate with product and technical teams using AI-assisted tools to improve workflows and scalability.

Provide onsite and remote training and coaching for clients during athenaNet implementations to ensure successful go-lives and optimal product adoption. Deliver classroom and one-on-one trainings, execute contracted training deliverables, manage heavy travel schedules, and support client workflows and revenue cycle/EHR processes.

Lead indirect category sourcing using spend analysis to develop actionable category plans; run RFx events; negotiate contracts; manage vendor relationships and performance metrics; support procurement tool adoption and continuous improvement; report procurement metrics to leadership.