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Coordinates group air travel programs, supporting reservations, client onboarding, meeting setup, servicing, reporting, quality assurance, airline contracts, and group blocks. Manages GDS and internal systems, coordinates cross-functional support tickets, tracks KPIs and SLAs, documents processes, and communicates with clients, vendors, and internal stakeholders. The role requires strong organization, customer service, communication, technology, analytical, and problem-solving skills, with flexibility for extended hours and occasional weekends.

Manages corporate and international travel bookings using Sabre, including air, hotel, car, and transportation reservations. Leads account support, assists and trains travel agents, manages queues and ticketing, resolves client issues, maintains service-level requirements, and identifies workflow improvements. Provides travel expertise, interprets fare rules and federal travel regulations, communicates with airlines and clients, and meets productivity and service KPIs.

Manages corporate travel operations and leads Travel Consultants, Team Leads, and Associate Managers. Responsibilities include coaching, training, performance management, client issue resolution, itinerary and quality reviews, KPI and SLA oversight, reporting, payroll support, recruiting, process improvement, and ensuring effective use of travel systems and booking tools.

Provides high-touch travel management for VIP clients, including complex domestic and international airline, hotel, car, and rail bookings through Sabre. Handles itinerary changes, quotes, ticketing, airline coordination, travel regulations, client communications, queue management, and issue resolution while meeting productivity and service KPIs. Maintains expertise in travel policies, codes, preferred vendors, and government travel requirements.

Manage corporate domestic and complex international travel arrangements through phone and email. Book and issue airline, hotel, car, and train reservations using Sabre, provide quotes, handle itinerary changes, apply travel regulations, resolve traveler issues, maintain booking accuracy, meet productivity KPIs, and deliver responsive customer service while coordinating with airlines, vendors, and internal teams.

Manage domestic and complex international travel arrangements for government VIP clients. Consult with travelers, book and issue airline, hotel, car, and other reservations using Sabre, provide passport and visa guidance, interpret federal travel regulations, resolve itinerary issues, communicate with vendors, and deliver high-touch customer service. The role requires onsite work in Washington, D.C., remote work, occasional Saturdays, adherence to KPIs, and successful completion of government clearance and background checks.

Manage domestic and international travel arrangements for corporate and government clients through phone and email. Use Sabre to book and issue airline, hotel, car, and rail reservations; handle itinerary changes, quotes, ticketing, queues, airline coordination, and travel regulations. Provide expert customer service, resolve traveler issues, meet productivity KPIs, maintain confidentiality, and work evening, overnight, weekend, and holiday shifts. The role requires U.S. citizenship and successful government clearance screening.